Senior Product Manager

Senior Product Manager - Connections

IDEX Health & Science is the global leader in life science fluidics, microfluidics, and optics, offering a three-fold advantage to customers by bringing optofluidic paths to life with strategic partnerships, solutions, and expertise. As one of the few companies in the world with component, sub-system, and application-level experts, IDEX Health & Science helps instrument developers solve the most demanding fluidic and optical challenges in a wide array of applications. With over 1,000 employees around the world, we believe partnership will change the way the world innovates, leading to new technologies that improve our health, protect our planet, and enrich our lives.

Our formula for success is simple. We work hard to maintain a culture where you can own your work; you are encouraged to try new ideas in a collaborative environment; and you can apply your skillset to enable our clients to gain a competitive advantage in their own market. At IDEX Health & Science, you have the opportunity to work with a great group of people, mentor others, and build a great future.

The Product Manager will own the full lifecycle of fluidic connections (tubing, fittings, accessory products)—from early‑stage ideation and customer discovery through development, launch, commercial growth, maturity management, and end‑of‑life planning. This role requires a strategic, commercially minded leader who can translate market and customer needs and technical insights into a clear product.

As the central point of accountability for product strategy, roadmap prioritization, pricing, and portfolio optimization, the Product Manager will work cross‑functionally with Commercial, Operations, Engineering, and other partners to ensure product success from concept to retirement. Responsibilities include market and competitive analysis, strong customer advocacy, business case development and ongoing performance evaluation to guide decisions.

The ideal candidate demonstrates a strong sense of ownership, proactive problem‑solving, and the ability to navigate complex situations with confidence. Exceptional communication skills and consistent follow‑through are essential, as this role interfaces frequently with internal stakeholders, executive leadership, and customers. This is a position for someone who thrives in a dynamic environment, brings structure to complex challenges, and is passionate about creating innovative solutions that deliver measurable customer and business value.

Essential duties include:

• Own the full product lifecycle for connections, including roadmap development, requirement definition, prioritization, and execution of key growth and optimization initiatives.
• Lead cross‑functional collaboration with Project Management, Operations, Engineering, Quality, and Finance on all New Product Development (NPD) efforts, including early concept exploration, business case creation, value proposition development, pricing strategy, and commercialization planning.
• Conduct rigorous Voice‑of‑Customer (VOC) research, market needs analysis, and competitive intelligence to identify opportunities, define product requirements, and inform strategic decisions.
• Analyze market landscapes and competitive offerings to guide positioning, differentiation, and long‑term product strategy.
• Partner with Sales and Marketing to develop and execute go‑to‑market plans, launch strategies, sales tools, training materials, and promotional content that effectively support adoption and growth.
• Monitor and report product performance across key metrics—including revenue, margin, price realization, forecast accuracy, quality indicators, and customer satisfaction—and recommend actions to improve results.
• Create, maintain, and update product documentation, including product proposals for new opportunities, commercial datasheets, application notes, user guides, and technical collateral.
• Provide pre‑ and post‑sales support in collaboration with Applications, Sales, and Customer Service teams, ensuring clear communication, timely issue resolution, and a positive customer experience.
• Lead annual pricing and portfolio review processes, including segmentation, 80/20 analysis, SKU rationalization, and pricing strategy updates to support sustained profitable growth.
• Develop a deep understanding of competitor strategies, technologies, and roadmap directions to proactively identify risks, gaps, and opportunities.
• Ensure prompt, transparent communication and follow‑through on requests and escalations from Operations, Commercial, and other internal stakeholders.
• Maintain clear, timely project and portfolio documentation, including status updates, decision logs, risks, assumptions, and cross‑functional communication records.
• Drive alignment across teams by facilitating discussions, clarifying ambiguous inputs, resolving conflicts, and ensuring the right decisions are made and documented.
• Champion customer advocacy and product quality, consistently representing customer needs within the organization and ensuring product changes, improvements, or end‑of‑life activities reflect market expectations.
• Support strategic planning activities, contributing insights on market trends, customer needs, technology shifts, and portfolio evolution to shape long‑term product direction.

Education and experience:

• Bachelor's degree, preferably in a technical field (engineering, sciences)
• 4+ years of product management experience including a product launch. Additional experience in technical sales, applications and/or engineering a plus.
• Preference for candidates with experience in life science fields such as genomics, chromatography, mass spectrometry, bioprocessing, spatial biology.

Qualifications:

• High proficiency in Microsoft Office (Excel, PowerPoint, Word); ability to quickly learn and navigate the company's ERP system to track product‑level details.
• Experience in product development or related functions such as sales, marketing, applications engineering, or operations; cross‑functional exposure is a strong plus.
• Excellent written and verbal communication skills, with the ability to present ideas clearly to both technical and non‑technical audiences.
• Strong organizational and planning abilities, with exceptional attention to detail and follow‑through.
• Robust analytical and problem‑solving skills, with the ability to interpret data, identify trends, and recommend actions.
• Technical aptitude and willingness to become a subject‑matter expert on company products, applications, and markets.
• Ability to research and develop data‑driven business cases for new products, applications, and portfolio decisions.
• Collaborative working style, demonstrating effectiveness in team environments and in interactions with internal and external stakeholders.
• Willingness to travel up to 20%, including customer visits, conferences, vendor meetings, or internal site visits.

Total Rewards:

The compensation target for this position is $150,000 depending on experience. This position may be eligible for performance-based bonus plan.

Our comprehensive U.S. benefit offerings include Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page.

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team for assistance with accommodation.