Heavy Equipment Field Technician

Description

ABOUT BEJAC CORPORATION

Bejac Corporation is an established heavy equipment dealership serving customers across the Western United States. We specialize in equipment sales, rentals, parts, and service to industries including construction, demolition, forestry, recycling, and material handling.

Our team is committed to providing quality equipment, dependable service, and exceptional customer support. We value teamwork, safety, accountability, and continuous improvement while supporting employees in developing their skills and building rewarding careers.

POSITION SUMMARY

Heavy Equipment Field Technicians are responsible for inspecting, maintaining, troubleshooting, and repairing heavy machinery, mechanical components, and hydraulic systems at the shop or in the field. Equipment may include loaders, excavators, arctic haulers, dozers, railcar movers, forestry equipment and other heavy-duty construction and industrial equipment.

This position works closely with the Service Manager and Dispatcher to support our customers, maintain high standards of service, and ensure daily responsibilities are completed accurately, safely, and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The primary responsibilities of this position include, but are not limited to:

Equipment Diagnostics and Troubleshooting

• Perform routine maintenance, inspections, troubleshooting, and repairs on heavy equipment, including loaders, excavators, and other related machinery without supervision.
• Diagnose mechanical, hydraulic, electrical, and engine-related issues using appropriate tools, diagnostic equipment, and technical resources.
• Service customer equipment in shop or at the customer’s jobsite when needed.

Customer Support

• Complete field service calls promptly and professionally to minimize equipment downtime and meet customer needs.
• Communicate repair findings, recommended services, and equipment status to customers, service coordinators, and management.
• Coordinate with the service department, parts department, and other team members to obtain necessary parts, technical information, and repair support.
• Accurately document service work performed, labor hours, parts used, diagnostic findings, and additional repair recommendations on service reports and work orders.
• Maintain accurate records, documentation, and reporting as required.

Safety and Compliance

• Follow manufacturer specifications, company procedures, and applicable safety regulations when performing maintenance and repairs.
• Follow company policies, procedures, and applicable safety standards.

Teamwork and Professional Development

• Participate in required technical training and continuing education to maintain and improve equipment knowledge and diagnostic skills.
• Represent Bejac Corporation professionally by providing quality workmanship, responsive service, and excellent customer support.
• Perform other related duties as assigned.
• Maintain a professional, organized, and productive work environment.

Requirements

REQUIRED QUALIFICATIONS

• Minimum 3 years of experience maintaining and servicing heavy equipment.
• Must be able to lift 75 pounds unassisted.
• Ability to communicate effectively and work collaboratively.
• Strong organizational, problem-solving, and time-management skills.
• Ability to perform the essential diagnostics, troubleshooting, repairs, and technical support when needed.
• A valid driver’s license and current DMV printout is a requirement for all persons driving company vehicles, operating equipment or driving their own vehicle for company business.
• Must be able to pass a pre-employment drug screen and physical exam.

PREFERRED QUALIFICATIONS

• Experience in heavy equipment, construction, equipment rental, or a related industry.
• Diesel Mechanic: 3 years, preferred.
• Mechanic: 5 years, preferred.
• Engine certification, preferred.
• Motor Vehicle Inspection License preferred.
• CDL Class B, preferred.