Program Manager, Agentic Commerce Go-to-Market
Stripe
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.What you’ll doAs the Program Manager for Agentic Commerce GTM, you will be the operational and coordination backbone of the highly cross-functional Agentic Commerce GTM motion. You will report to the Agentic Commerce GTM lead, but will work across a wide set of internal stakeholders including Global Partnerships, Enterprise Sales, Industry Sales, Solution Architects, Alliances & Channels, Professional Services, Marketing, and more. You will translate strategy into coordinated action, keep cross-functional partners aligned and accountable, and ensure that the GTM organization is operating with speed, clarity, and alignment as we scale merchant and agent ecosystem development. You will have the opportunity to coordinate externally across both sellers (merchants/platforms) and agents as we stand up new pilot programs. ResponsibilitiesOwn the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline. Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependenciesIdentify process gaps or inefficiencies across GTM workstreams and drive improvements Stay updated on product developments to ensure GTM roadmap is aligned with product strategySharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serveDrive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-liveWork with Product S&O to define and track the right GTM KPIsBuild and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)Partner with SSO and F&S to develop forecasts and drive planningWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments companyDemonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authorityStrong written and verbal communication skills — you can synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiencesProven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructureHigh ownership and accountability — you proactively identify what needs to be done and do it without waiting to be askPreferred qualificationsExperience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructureFamiliarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teamsExperience building or scaling self-serve and scaled onboarding programs alongside a product teamStrong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill
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