Training Manager - Charlotte, NC

Position Overview The Program Training Manager is responsible for developing, implementing, and maintaining a world‑class training program that ensures all Security Officers across the contract are fully trained, certified, and qualified in accordance with contract requirements and federal/state regulatory standards. This role serves as the central authority on training and compliance for both prime and subcontracted personnel across multiple sites. The Training Manager is also expected to support training initiatives and contribute to enterprise‑wide training strategy development. Initial will serve as the contract manager on the program, this individual is expected to operate with authority, sound judgment, and initiative, supporting overall program operations and representing program leadership when needed. A strong, professional relationship with the customer is essential, as this role regularly interacts with client stakeholders to align training efforts with contract expectations and evolving mission needs. Responsibilities Develop, maintain, and implement the Training Plan. Create and maintain a master training calendar and enterprise‑wide training tracking system. Participate in quarterly Program Management Reviews with corporate and other stakeholders. Remain actively engaged in all matters related to program training, compliance, and certification‑ ensuring leadership are consistently informed and consulted on all relevant developments, issues, and updates. Heavy work: Exerting up to 200 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals. May be required to be fitted for and/or wear a respirator. Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk‑up inclines and on uneven terrain. Curriculum & Certification Management Develop training syllabi and maintain instructional materials for various certifications and courses including State of Texas armed security requirements, AHA, Emergency Response Teams, etc. Instructional Support & Delivery Serve as a backup instructor when needed across all qualified training areas. Support site‑specific training efforts by ensuring Post Orders, alarm response, and emergency drills are well‑documented and practiced monthly. Compliance & Auditing Conduct regular audits of training centers, individual training records, firearms inventory logs, course rosters, and sign‑in sheets. Coordination with Corporate Academy & Vendors Manage new hire onboarding, certifications, firearms training, and monthly training schedules. Coordinate with external vendors to organize specialized programs (e.g., ERT academies, TI simulator). Leadership & Administration Provide leadership in the development of a cohesive training strategy aligned with mission readiness and officer development. Submit purchase order requisitions for any training related purchases. Qualifications 3+ years of recent, relevant experience in training within law enforcement, military, or private security services. Certified instructor in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray. Highly proficient in Microsoft Office and training documentation systems. Exceptional organizational, communication, and compliance auditing skills. Benefits Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. #J-18808-Ljbffr