Platform Architect, Agent Orchestration

Principal Engineer, Product Software

JR-162356

Hybrid Toronto Warsaw London Technology Full time Who are we? the company is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. The Technical Apex of an Agent-First Platform the company Incubation builds the agentic systems that run the software delivery lifecycle end to end: specialized AI agents, with humans directing the work and owning every gate. Principal Engineer is the senior-most hands‑on role on that mission. We are hiring for two assignments with one bar. The platform lead owns the orchestration backbone: the delivery orchestrator, agent‑to‑agent protocols, eval harness, and the platform's reliability, security, and cost at scale. The agent tech lead owns the technical direction for the agent fleet across intake, portfolio, requirements, and operations: how each agent is designed, evaluated, hardened, and trusted. Both write code. Both set the standard everyone else builds to. What You'll Do Own the Hardest Technical Problems Design the architectures that make an agent fleet dependable: orchestration, A2A handoffs, MCP tool use, event‑driven state, and enterprise integration. Take the problems no one else can unblock (agent reliability, eval design, latency and cost at scale) and return them solved, documented, and reusable. Write and review code where it matters most; your fingerprints should be on the foundations. Set and Enforce the Quality Bar Define eval standards, guardrails, human‑in‑the‑loop thresholds, and release criteria for agents, and make them stick across pods. Build the eval harness and observability that turn agent quality from opinion into measurement. Own technical sign‑off on agent and platform designs, with the judgment to know when good enough is good enough. Multiply the Team Mentor engineers into agent engineering: prompt and context patterns, tool design, failure analysis, and taste. Establish reusable patterns, reference implementations, and standards that make the second agent cheaper than the first. Partner with the Director and Product Manager to turn business intent into build‑ready technical direction. Keep It Production‑Grade Treat security, privacy, auditability, and access control as design inputs, working with InfoSec and AI governance from day one. Engineer for operations: monitoring, rollback, capacity, and cost, so trust in the platform compounds instead of eroding. Dogfood relentlessly: use agents to build the agent platform, and feed what you learn back in. What Success Looks Like The platform's reliability, security, and cost hold as agent volume grows, because the foundations you designed anticipated scale. Agents ship faster each quarter, on patterns and standards you established, without the quality bar moving. Engineers cite you as the reason they leveled up; the hardest problems find you and leave solved. Design reviews are calmer because your eval and release standards answer most questions before they are asked. The Two Assignments Agent Platform & Orchestration Lead: owns the orchestrator, protocols, eval harness, and platform hardening for the delivery engine. Agent Tech Lead (Discover, Operate, Deliver): owns technical direction, design quality, and trust for the agent fleet built by the pods. Required Qualifications 12+ years of software engineering with a record of technical leadership across teams, without needing a management title to lead. Deep experience designing and operating distributed systems: APIs, event‑driven architecture, cloud‑native platforms. Hands‑on experience building LLM‑powered applications or agents in production, including evals, guardrails, and failure analysis. Fluency in Python or TypeScript and the craft to review anyone's code credibly. A record of setting technical standards others adopted, and of mentoring senior engineers. Clear, direct technical communication, from whiteboard to executive summary. Preferred Qualifications Experience with agent frameworks and protocols such as MCP, A2A, LangGraph, Bedrock, Vertex, or the Anthropic and OpenAI platforms. Experience building developer platforms, orchestration engines, or SDLC tooling. Experience taking AI systems through enterprise security, privacy, and responsible AI review. Contributions to open source, published technical writing, or conference talks. Core Competencies Architecture at Scale Distributed systems; orchestration design; enterprise integration; cost and reliability engineering. Agent Engineering LLM application architecture; eval design; guardrails and HITL gates; failure analysis. Technical Leadership Standards‑setting; design sign‑off; mentoring; influence without authority. Craft Production‑grade code; security by design; observability; pragmatic judgment. Why This Role Incubation is a durable capability, not a project team: the team persists, and the product rotates. Agentic delivery is product one; the next incubation bets follow. This is the rare principal role where the platform, the patterns, and the discipline itself are yours to define. What you set here becomes how an entire organization builds software. The targeted pay range for this position in the following location is / locations are: Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual Poland - Warsaw Office WAO : 295,000 - 487,000 PLN / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. the company Benefits As an employee, you become important to the company’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work. Employee Assistance Program An Employee Assistance program is available to all employees. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in the company‑sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax‑Free Savings Plan (TSFA). - Vacation and Paid Holidays: the company offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at the company discretion. Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short‑term illness or injury and so on. Life and Accident Insurance: the company provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi‑sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in the company's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at the company's discretion. the company will be compliant will regulatory requirements on benefits and leaves. the company is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form. the company is an Equal Employment Opportunity and, in the U.S., an Affiliated Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here . This posting is a new position within our organization. #J-18808-Ljbffr United States Digital Space LLC