Regional Multi-Family (Affordable) Operations Manager

Wendover Regional Operations Manager

As a proactive leader who thrives in a fast-paced, people-centered environment, you bring strong business acumen, excellent communication skills, and a collaborative spirit. You're passionate about building inclusive, high-performing teams—and you lead with ownership, integrity, and heart.

Team Leadership

• Recruit, lead, and retain service-driven, results-oriented community teams
• Deliver frequent coaching, feedback, and mentorship that drives growth, performance and value
• Conduct consistent performance feedback with clarity, fairness, and alignment to Wendover's culture
• Foster a shared responsibility environment where diverse voices and collaboration thrive

Financial & Business Management

• Drive full financial performance of your portfolio
• Lead budgeting, forecasting, and capital planning processes
• Monitor financial results, analyze variances, and implement cost-saving strategies
• Champion operational efficiencies and process improvements across communities

Property & Asset Oversight

• Conduct regular site inspections and ensure adherence to company standards
• Oversee maintenance, make-ready, preventative maintenance and capital programs
• Ensure forward-looking occupancy, leasing, and turnover strategies are in place and executed upon
• Audit lease files, vendor contracts, and compliance documents regularly

Resident Experience & Service Excellence

• Ensure outstanding customer service to residents, vendors, investors, and partners
• Support timely responses to resident requests and oversee resolution of service issues
• Champion community-wide programs and events that reflect Wendover's mission

Compliance, Safety & Risk Management

• Ensure full compliance with all safety, regulatory, and Fair Housing requirements
• Maintain accurate documentation, inspection readiness, and risk mitigation protocols
• Uphold zero lost-time accident standards and model safety-first leadership
• Solid experience in Affordable Tax Credit who can confidently review work and share their knowledge through training

Compensation includes competitive base pay and quarterly performance-based bonuses!