Senior Product Manager- Informatics (IC)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Leads product strategy and execution for the organization's Epic electronic health record (EHR) platform and related clinical informatics tools. Owns the product lifecycle for Epic-integrated solutions from ideation through delivery, partnering with clinical, technical, and operational stakeholders to translate business and clinical needs into product requirements. Applies deep Epic platform expertise, user-centric design, and agile methodologies to drive adoption, quality, and safety across enterprise informatics initiatives to improve healthcare delivery for our patients. Defines product vision and strategy for Epic domain through discovery, requirements definition, configuration, and enhancement of Epic and related informatics products and tools. Conducts user research with clinical and business stakeholders, collaborates with cross-functional and technical teams, designs workflows and user experiences, and oversees the product development lifecycle. Applies deep Epic expertise, agile methodologies, and informatics best practices to ensure Epic-based solutions meet clinical, operational, and end-user needs while driving business outcomes. Acts as the product owner for Epic and informatics solutions, understanding the clinical, operational, and competitive landscape to advance the organization's technical solutions to support healthcare delivery. Owns the full product lifecycle for Epic-based tools and workflows, from gathering ideas through prototyping, build, testing, and go-live. Creates features, stories, and workflow designs for current and future Epic products based on clinical insights, stakeholder research, and Customer Experience (CX) needs. Defines and drives execution pathways by translating strategic informatics goals into actionable product requirements and project plans, including milestones, deliverables, and dependencies across workstreams. Coordinates with technical partners across engineering, data science, integration, and architecture teams in a fast-paced, agile development process to enhance the organization's Epic ecosystem. Develops and maintains risk and issue logs, identifying, assessing, and mitigating risks across technical and operational domains, with clear escalation and resolution pathways. Delivers executive-level reporting on product status, risks, and decisions needed, and builds strong relationships with key stakeholders across the enterprise. Develops testing procedures and governance for onsite, monthly, and quarterly Epic assessments, with detailed documentation review. Partners with training and change management teams to support readiness, adoption, and feedback loops for Epic-based product releases. Supports approval of product iterations, schedules, releases, and roadmaps to maintain delivery speed and quality across Epic initiatives. Support the domain leaders in recruiting, hiring, and developing product and informatics talent in a collaborative, fast-paced, global environment to instill industry-proven best practices. 7–10 years of relevant work experience, including experience in product management and healthcare informatics or health IT product/project management.

• Deep Epic expertise, including hands-on experience managing, configuring, or overseeing Epic software, modules, and tools within a healthcare enterprise.
• Ability to deliver complex healthcare technology projects on time and within scope
• Proven Leader: Comfortable driving strategic decisions, taking ownership, and coordinating resources to ensure successful project outcomes
• Excel at working with senior-level stakeholders and can translate complex technical topics for a variety of audiences in a matrixed environment
• Data-Driven Mindset: Uses data to measure product impact and work with analytics teams to evaluate success.
• Adept at execution and delivery (planning, delivering, and supporting).
• Adept at business intelligence and translating data into actionable insight.
• Epic certification(s) in one or more modules relevant to the role (e.g., Comfort operating in a regulated environment with data privacy and compliance considerations.

Strong executive presence with experience presenting to and building relationships with senior stakeholders across a large enterprise. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 11/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.