Assistant Property Manager

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! Job Type Full-time The Position The Assistant Property Manager (Resident Services Manager) is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property and Tailwind Group. The Property The Quarters Lawrence is a unique cottage community consisting of 200 units and 632 beds, designed with University of Kansas students in mind. This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs. Compensation The compensation range for this position is $41,585.00 - $47,250.00 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location. Benefits & Perks Medical, Dental, & Vision Insurance for employees and their families Vacation and Sick Time + 12 Paid Holidays 401(k) with company matching On-the-job training and career development Paid Parental Leave Responsibilities & Duties Assist with managing current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns. Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property. Maintain complete and accurate community files and records in Entrata. Coordinate the collection and documentation of all required fees from current and future residents. Assist in the development and implementation of marketing campaigns and special events. Represent the organization at local housing fairs and other various events. Provide updates and monitor the community website and social media pages. Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization. Assist with annual unit turnover and help execute move-in/move-out procedures. Requirements Bachelor’s Degree in Business Administration, Management, or related field, and or one or more years of progressive experience in student housing. Knowledge, Skills & Abilities Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously. Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles. Possess strong administrative, organization, and communication skills. Demonstrate a high level of integrity and professionalism. Ability to have a positive and innovative approach to problem-solving. Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook. Experience with Entrata software is preferred. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. #J-18808-Ljbffr