Inside Sales & Design Consultant: Bay Area Printing

Job Description

Job Description

Love design, love people, and like the idea of getting paid for both?

Bay Area Printing is looking for someone special!

Not just someone to fill a seat, but someone our customers will look forward to seeing every time they walk through the door.

This is an inside sales role for someone with a graphic design background. You’ll help customers figure out what they need, show them what’s possible, and turn their ideas into printed work they’re proud of. If you get a little excited about paper stock, a clean layout, or a customer walking out happy, keep reading.

What you’ll do

• Greet walk-in customers and handle phone and email inquiries with energy and warmth
• Listen first, then recommend the right products, finishes, and quantities for each customer’s goals and budget
• Prepare quotes, follow up on open estimates, and close sales
• Make quick design edits and check customer files to make sure they’re print-ready
• Build lasting relationships with repeat and business accounts
• Work closely with production and design so jobs come out right and on time
• Hit monthly sales goals and earn incentives for doing it

What you bring (required)

• Graphic design experience, professional or through formal training, with a portfolio you can share
• Working knowledge of Adobe Illustrator, InDesign, and Photoshop (or equivalent)
• Some understanding of printing: resolution, bleeds, CMYK vs. RGB, paper types, or similar
• At least 1 year in sales, customer service, or another customer-facing role
• Clear, friendly communication in person, on the phone, and in writing
• Comfortable with technology and quick to learn new software and systems, with solid typing skills

Nice to have

• Experience in a print shop, sign shop, or marketing agency
• Familiarity with print estimating process or POS systems

You’ll fit right in if you...

• Are naturally cheerful and get energy from helping people
• Sell by solving problems, not by pushing
• Take ownership and follow through without being reminded
• Are a team player who pitches in when things get busy
• Take pride in getting the details right

This probably isn’t the right role if you...

• Want a design-only job with no customer interaction
• Aren’t comfortable with sales goals or being measured on results
• Prefer working alone most of the day
• Need a remote or hybrid schedule. This position is fully in-store.

What we offer

• Competitive base pay, plus incentives for hitting sales goals
• Monday–Friday schedule, no nights or weekends
• A friendly, supportive team and a real chance to grow with the business

Applications missing any of the screening questions or providing AI generated answers won’t be reviewed.

Bay Area Printing has been proudly serving our community for over 40 years, offering professional expert printing services. We’re known for our printing expertise and customer oriented service environment.

Company Description

Bay Area Printing has been proudly serving our community for over 40 years, offering professional expert printing services. We’re known for our printing expertise and customer oriented service environment.