In-Charge Resident Assistant - Noel Manor

At Park Vista, we believe it is an honor and privilege to care for those who once cared for us. Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for an In-Charge Resident Assistant to join our amazing team at Noel Manor Retirement Living in Verona and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency. Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.

JOB TITLE: In-Charge Resident Assistant

JOB SUMMARY: 

The In-Charge Resident Assistant has been designated to serve as the primary point of contact and peer leader during assigned shifts. In addition to performing all standard Resident Assistant duties, the In-Charge Resident Assistant supports team communication, promotes accountability, assists with shift flow and staffing coverage, and helps ensure smooth day-to-day operations of the community.

WORKER CATEGORY: Part and Full Time, all Shifts

IN-CHARGE RESIDENT ASSISTANT PAY STRUCTURE: Up to $25.00 per hour plus SIGN ON BONUS

• $2000 SIGN ON BONUS FULL-TIME IN-CHARGE RESIDENT ASSISTANT
• $1000 SIGN ON BONUS PART-TIME IN-CHARGE RESIDENT ASSISTANT

• Start at $21.00 per hour 
• In-Charge Shift Differential $1.00 / hour
• PM Shift Differential $1.50 / hour
• NOC Shift Differential $1.00 / hour
• Weekend Shift Differential is additional $1.50 / hour 

IN-CHARGE RESIDENT ASSISTANT BENEFITS:

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401k after one year of employment

RESIDENT ASSISTANT ROLES & RESPONSIBILITIES:

• Document healthcare services provided in accordance with policies and procedures
• Perform medication reminders or medication management per resident plan of care
• Perform resident services per plan of care and as needed
• Provide the Director of Nursing with information needed to update resident plans of care
• Respond promptly and appropriately to all emergency response calls
• Accompany and transport residents per plan of care within the community and outside the community as requested
• Facilitate activities during evenings and weekends as assigned
• Serve meals during mealtimes as needed
• Perform wellness checks per plan of care
• Perform cleaning duties as assigned
• Walk the halls regularly to monitor resident safety and needs
• Fill in for other Resident Assistants as needed
• Complete incident reports for residents, staff, visitors, or self as required
• Contact management for emergency situations as appropriate
• Answer phones promptly and courteously
• Participate in safety meetings, staff meetings, and in-services as scheduled
• Use proper body mechanics, personal protective equipment, and safety equipment
• Maintain confidentiality of residents and coworkers in accordance with privacy guidelines
• Comply with all applicable state regulations, OSHA standards, and company policies

IN-CHARGE RESIDENT ASSISTANT ADDITIONAL RESPONSIBILITIES:

When assigned as In-Charge, the Resident Assistant will also:

• Serve as the primary point of contact for team members during the shift
• Act as a role model by demonstrating strong communication, problem-solving, professionalism, and resident-centered care
• Promote and model accountability, teamwork, and a positive work environment
• Maintain awareness of overall shift flow , assist with prioritizing resident needs, and support completion of care tasks
• Ensure accurate documentation , incident reporting, and effective shift-to-shift handoffs
• Communicate promptly and appropriately with on-call leadership regarding resident, staffing, building, or operational concerns
• Assist with securing staffing coverage for call-offs or unexpected absences by:
  • Contacting available staff according to the coverage call list or scheduling protocol
  • Utilizing scheduling systems as assigned
  • Communicating progress and unresolved gaps to on-call leadership, Assisted Living Coordinator, Community Director, or Executive Director
  • Ensuring all coverage attempts are documented per facility protocol
• Remain professional, calm, and solutions-oriented when managing call-ins or staffing challenges
• Assist with basic operational oversight, including supplies awareness, audits, and coordination of tasks per training
• Support interdepartmental communication and collaboration as needed

*A Complete In-Charge Resident Assistant Job Description Provided Upon Hire*