Sales Associate

Job Description

Job Description

Benefits:

• Flexible schedule
• Opportunity for advancement

POSITION SUMMARY

The Sales Associate is the face of The Collective Boutique. You’re the first-person customers and Shop Owners meet, and the reason they come back. In this role, you’ll represent dozens of unique boutique brands under one roof, bring energy and warmth to the sales floor, and play a key part in the success of our shop owners and our store.

KEY RESPONSIBILITIES

Customer Experience

● Greet every customer and Shop Owner warmly and create a welcoming, inclusive environment from the moment they walk in.

● Actively engage with customers on the floor, and guide them to the right products across our boutique spaces.

● Handle customer questions, exchanges, and concerns with professionalism and a solutions-first attitude.

● Maintain a positive, energetic presence on the floor throughout your shift.

Store Operations & Presentation

● Maintain the cleanliness, organization, and visual appeal of the sales floor and all boutique spaces at all times.

● Restock, straighten, and refresh displays throughout your shift to ensure every space looks its best.

● Support opening and closing procedures as assigned.

● Assist with receiving shipments, tagging merchandise, and restocking inventory when assigned.

● Participate in promotional setup, and store events.

Team & Culture

● Work collaboratively with your team to ensure the floor is covered and every customer is attended to.

● Communicate openly with Shift Leaders, the Assistant Store Manager, and Store Manager throughout your shift.

● Follow all company policies, dress code standards, and loss prevention procedures.

● Show up on time, ready to work, and bring a great attitude every shift.

QUALIFICATIONS

● Previous retail, customer service, or sales experience preferred — but we will train the right person.

● Genuine enthusiasm for fashion, boutique shopping, and helping people find something they love.

● Friendly, outgoing personality with strong communication skills.

● Ability to multitask in a fast-paced retail environment.

● Comfortable learning about and representing multiple brands and product lines.

● Basic proficiency with POS systems or willingness to learn quickly.

● Flexible availability including evenings, weekends, and holidays.

● Ability to stand for extended periods and lift up to 30 pounds.

WHAT WE OFFER

● A fun, unique, and ever-changing retail environment unlike anything else.

● Competitive hourly pay.

● Flexible scheduling for part-time and full-time availability.

● A supportive team culture where your energy and ideas are valued.

WHY THE COLLECTIVE BOUTIQUE

We’re not your average retail job. Every day looks a little different, every boutique tells a different story, and every customer is a new opportunity to make someone’s day. If you’re looking for a place where your personality matters, your growth is supported, and your work actually makes a difference — we’d love to meet you.