Sr. Lead Tech Business Systems Consultant - Infrastructure

About this role:Wells Fargo is seeking a Sr. Lead Technology Business Systems Consultant to support our IOR organization. This role sits within the Infrastructure, Operations & Reliability (IOR) organization and will serve as a strategic execution and business systems lead supporting enterprise technology operations. The position is responsible for driving execution of organizational priorities, governance, operational performance, workforce and financial management, executive reporting, and transformation initiatives across a highly matrixed technology environment. The role partners closely with senior technology leaders to improve service reliability, operational effectiveness, and delivery of strategic outcomes.In this role, you will:Drive execution of strategic technology initiatives and organizational priorities across Infrastructure, Operations & Reliability (IOR)Lead large-scale, cross-functional efforts that improve operational performance, service reliability, and organizational effectivenessEstablish governance routines, performance metrics, and reporting to provide transparency into initiatives, risks, dependencies, and outcomesDeliver data-driven insights and recommendations through analysis of operational, workforce, financial, and technology performance trendsCoordinate execution across engineering, operations, reliability, observability, service management, and support teamsIdentify operational risks, process gaps, and improvement opportunities, and drive remediation through completionDevelop executive presentations, strategic communications, business reviews, and leadership materials to support decision-makingPartner across technology, risk, finance, human resources, and control functions to drive alignment and executionSupport organizational transformation initiatives, including automation, AI-enabled operations, platform modernization, and continuous improvementInfluence decisions and build consensus among senior leaders and stakeholders in complex, matrixed environmentsFoster a culture of accountability, operational excellence, and continuous improvement while ensuring adherence to regulatory, risk, and control requirementsRequired Qualifications7+ years of Business Systems Data and Business Systems Design experience, or equivalent demonstrated through work experience, training, military experience, or education4+ years of experience working within or supporting an infrastructure organization3+ years of experience leading large-scale, cross-functional initiativesDesired Qualifications:Experience supporting Infrastructure, Operations & Reliability (IOR), Production Services, IT Service Operations, CTO Platform, SRE, Observability, or Technology Control organizationsKnowledge of Agile, product management, portfolio governance, and technology delivery methodologiesExperience with Power BI, Tableau, Excel, SharePoint, PowerPoint, ServiceNow, Jira, or related technology management toolsFamiliarity with technology risk, control, audit, and regulatory compliance processesExperience driving organizational transformation, automation, AI-enabled operations, or operational excellence initiativesProven ability to influence, negotiate, and drive outcomes across highly matrixed organizationsStrong executive communication and stakeholder management skills​Job Expectations:This position does not offer visa sponsorshipThis position offers a hybrid work schedulePay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $139,000.00 - $239,000.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:23 Sep 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.SummaryLocation: IRVING, TX; CHANDLER, AZ; CHARLOTTE, NC; MINNEAPOLIS, MNType: Full time