Director, Consulting

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Director, Integration Program Management Office (PMO) Project Lead – San Francisco, Chicago, New York (Hybrid)We are seeking an experienced Integration Program Lead to join our Consulting practice in a full-time role with one of JLL's premier financial services clients. Our Consulting practice combines forward-thinking strategy development, practical implementation, and structured program management. As a result, we deliver creative, cost-effective, streamlined solutions that not only look good on paper, but work in practice — helping our clients achieve lasting competitive advantage.In this role, you will primarily serve as a Program Management Office (PMO) Project Lead supporting campus transformation initiatives in the San Francisco market. As part of a Global Integration Program Team, you will also support broader transformation initiatives focused on end-to-end organizational process improvements, integrated governance frameworks, and additional PMO efforts across regional implementation teams and construction and consolidation projects.The Director will be responsible for managing individual projects and workstreams within the Integration Program framework, with oversight and support from the Global Integration Program Lead. While the bulk of responsibilities will be leading the PMO effort for the San Francisco market, additional accountabilities may include leading regional integration forums, owning updates to the regional councils, and acting as the point person to develop regional process improvement report-outs for key leaders and stakeholders (among other things). The ability to be self-sufficient, accountable, responsive, and comfortable with direct client interactions will be paramount to success in this role, as well as knowing when to pull in the Integration Team Lead for support.What This Job InvolvesLead, shape, and govern a cross-functional team across real estate and non-real estate partners to drive progress via a unified program following the guidance of the Global Integration ProgramStand up structured PMO standards, governance, methodologies, engagement models, and tools for cross-functional program execution across construction projects and regional executionEstablish stakeholder mapping across partners, business units, and leadership, acting as the single point of aggregation and dissemination of information across all partiesBuild and present data-driven insights and shape communications and reporting to translate operational issues and updates into relevant stories for executive and business unit consumption, enabling quick, effective decisions and alignmentOnboard all cross-functional team members and leaders and evolve the program to ensure sustained active participation and engagementDesign and lead large interactive workshops to encourage collaboration and enable joint objectives and priorities across cross-functional participantsOversee and advise on major real estate and workplace consolidation activities from strategy through planning, construction, and implementationWork with the Program Core Team and workstreams to assemble consolidated roadmaps, operational plans, risk trackers, action plans, and reporting templates (in alignment with Global Integration Program guidance)Manage program interdependencies, risks, and issues, and other escalations across multiple concurrent workstreams and initiativesAct as a trusted advisor to program sponsors and functional leads, providing strategic guidance on operational and strategic challenges and helping them navigate complex conversations and decisionsSupport program teams in translating business operational requirements into planning and programming requirementsDevelop and monitor program performance metrics, KPIs, and dashboards to track program healthCompile and analyze program lessons learned, improvement opportunities, and stakeholder feedback to identify strategic recommendationsAs part of the Global Integration Program Team, actively participate in team meetings and support regional program integration, process improvements, and other PMO projects as neededKey CompetenciesExecutive presence: Strong communication skills, with the ability to proactively identify opportunities to engage stakeholders and to command respect, influence, and build credibility with lines of business, program sponsors, and senior stakeholdersStrategic program thinking: Capacity to develop innovative program management and stakeholder engagement solutions for complex program delivery challengesProject and program management and real estate/workplace foundations: Strong understanding of tools and methodologies from diverse approaches (e.g., Waterfall, Agile) to develop optimal solutionsPMO adaptability: Flexibility to scale program management operations in dynamic environments and adjust governance frameworks to changing program needsProgram leadership and acumen: Ability to apply program governance principles to guide program teams, mentor program managers, and drive portfolio initiatives to successful completionMulti-hatted team player: Ability to lean into ad hoc efforts as needed and take ownership of multiple initiatives across varying landscapesDesired Experience and Technical Skills — RequiredExtensive experience in establishing and leading large-scale workplace transformation programs and coordinating cross-functional program delivery teamsExceptional leadership and organizational skills, adept at managing multi-disciplinary teams and programsUnderstanding of end-to-end real estate and construction project delivery from feasibility to commissioning, including workplace strategyStrong change management expertise and experience applying change management principles to stakeholder engagementBachelor's degree required; PMP/MSP certification and advanced degree in a relevant field preferred7+ years of relevant experience in program leadership/management roles with a focus on workplace/real estate programs25% travel may be requiredWhat You Can Expect From UsYou'll join an entrepreneurial, inclusive culture — one where we succeed together, across the desk and around the globe, where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...Apply today!This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:150,000.00 – 190,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Chicago, IL, New York, NY, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: San Francisco, CA; Chicago, IL; New York, NYType: Full time