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Direct Support Professional

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a frontline representative to assist individuals receiving SSI or SSDI. You will handle routine inbound/outbound calls, emails, and web chats, delivering clear, empathetic, and accurate information about the Ticket to Work program. The role emphasizes customer satisfaction, adherence to SLAs, data entry, case logging, and referrals to resources, with on-site work in Reno and core hours 8:00 am–8:00 pm EST. #J-18808-Ljbffr

Vacancy posted 2 days ago
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