Loan Operations Clerk

Job Description

Job Description

GENERAL DESCRIPTIONPerforms various duties in the Loan Operations Department.  RESPONSIBILITIESResponsible for completing the loan process, which includes but not limited to: uploading all loan types to Silverlake; writing up loan tickets; preparing loan files; verifying documents given by processor; and filing loan documents.Responsible for processing all loan requests, which includes but not limited to: writing up loan tickets; pulling flood data; verifying information given by lender; booking loans; and maintaining loan files.Responsible for tracking, receiving, and filing document exceptions to the loan file & Synergy.Responsible for tracking and paying all escrow items to include property insurance, taxes & annual statements.Maintains knowledge of bank policies, procedures, and operational processes.Maintains the loan files; ensure proper filing of documents and files are properly secured at the end of the day.Balance various GL accounts including Loans in Process.Process daily mail and track insurance accordingly on Silverlake tracking system.Responsible for mailing and filing UCC's and maintain tracking on system.Apply for titles to ensure Bank's lien and file necessary documentation.Perform daily operational duties, answer customer calls, and perform loan research projects.Assist in Operations Department with various tasks including exception management, research, statements, and customer service.Assists with preparing and balancing participation loans, funding, and distribution of payments.Prepares and handles all customer credit disputes and E-Oscar transmission.Responsible for organizing, scanning, indexing and reviewing all loan documents into Synergy.Reviews monthly query reports for loans not properly coded.Order Appraisals and maintain appraisal spreadsheet.Maintain Loan Vault-loan files and filing documents.Perform various tasks as assigned by supervisor or lending officer.Track Real Estate insurance on loans over $1 Million.Distribute loan operations mail.Responsible for balancing construction loans, making draws, updating construction draw spreadsheet, and maintaining construction draw files. REQUIRED SKILLS, EXPERIENCE, & EDUCATION High school diploma or the equivalent requiredPrior banking experience, preferable in loan operations and/or loan processingKnowledge of banking policies, procedures, and regulationsExcellent interpersonal and customer service skills; good social skillsDemonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving/protecting the bankPossesses an attitude of cooperation and a continual motivation to learnAbility to demonstrate high levels of accuracy and efficiencyWork well under stressGood organizational skills and the ability to multitask efficientlyProficiency with computers; good technical skills; working knowledge in word processing and spreadsheet applications desiredMaintains a neat, well-groomed, professional appearanceMaintains a clean work areaExcellent written and verbal communication skillsAbility to work well in operations setting; self-motivatedPunctual & reliable All applicants must be able to pass the following screens:BackgroundCreditDrug Screen