Assistant Chief Engineer

The Assistant Chief Engineer supports the Director of Resort Operations and Chief Engineers in overseeing the maintenance, repair, and operation of all resort facilities, including hotel buildings, condo-hotel units and common areas, resort amenities, back-of-house areas, and infrastructure. This position plays a critical leadership role in ensuring a safe, efficient, and well-maintained environment for guests, members, owners, and colleagues.

The Assistant Chief Engineer is responsible for supervising engineering colleagues, coordinating preventive maintenance programs, managing work order completion, supporting capital and special projects, and assisting with departmental budgeting and operational planning. This role serves as a hands-on leader who promotes exceptional service, operational excellence, and compliance with all safety, regulatory, and resort standards.

The Assistant Chief Engineer will consistently model and promote the Wild Dunes Resort culture and help position the resort as both the Destination and Employer of Choice.

Essential Functions

· Leadership & Department Operations

· Assist the Director of Facility Operations in managing the daily operations of the Engineering Department.

· Supervise, coach, train, and develop Engineering colleagues to ensure high levels of performance, productivity, accountability, and engagement.

· Monitor team attendance, appearance, conduct, and adherence to resort policies, procedures, and service standards.

· Assign, prioritize, and inspect work to ensure quality, efficiency, and timely completion.

· Serve as the department leader in the absence of the Director of Facility Operations.

· Participate in weekly operational, property management, and leadership meetings as required.

· Maintenance & Facilities Management

· Assist the Director of Facility Operations in managing daily maintenance operations, preventive maintenance programs, and capital projects involving resort facilities, condo-hotel operations, amenities, infrastructure, and equipment.

· Oversee the maintenance, repair, and operation of building systems, including:

· HVAC systems

· Electrical systems

· Plumbing systems

· Mechanical equipment

· Life safety systems

· Pools and water features

· Carpentry and general building maintenance

· Perform and verify completion of preventive maintenance programs designed to maximize equipment life and minimize operational disruptions.

· Conduct regular inspections of hotel facilities, condo-hotel units and common areas, amenities, guest areas, and back-of-house spaces to identify maintenance needs, operational deficiencies, and safety concerns.

· Coordinate and oversee vendors and contractors to ensure work is completed safely, efficiently, and in accordance with resort standards.

· Support renovation projects, capital improvements, and long-term maintenance planning initiatives.

· Work Order & Asset Management

· Manage and monitor the Computerized Maintenance Management System (CMMS) and work order process.

· Ensure all maintenance activities are accurately documented and work orders are completed and closed in a timely manner.

· Analyze maintenance trends, recurring issues, and equipment failures to improve operational efficiency.

· Maintain inventory controls for tools, equipment, parts, and supplies.

· Assist with procurement activities and maintain inventory levels that support resort operations.

· Financial Responsibilities

· Assist in the preparation and management of annual operating and capital budgets.

· Monitor departmental expenses and identify opportunities to improve efficiencies and control costs.

· Support forecasting and planning efforts related to maintenance, equipment replacement, and capital expenditures.

· Safety & Compliance

· Promote and maintain a culture of safety throughout the department.

· Ensure compliance with all Wild Dunes Resort policies and procedures.

· Support compliance with OSHA standards and all local, state, and federal regulations.

· Ensure all lockout/tagout procedures and equipment safety protocols are consistently followed.

· Report and address unsafe conditions immediately.

· Maintain a clean, organized, and safe work environment.

· Communication & Guest Service

· Communicate effectively with the Director of Facility Operations to ensure proper maintenance of hotel facilities, condo-hotel units and common areas, outlets, amenities, and all critical building systems and equipment.

· Communicate major repairs, equipment failures, and facility concerns to the Director of Facility Operations for review and action.

· Foster positive working relationships with guests, owners, members, vendors, contractors, and fellow colleagues.

· Deliver exceptional service and resolve maintenance-related concerns professionally and promptly.

· Demonstrate tact, diplomacy, and professionalism in all interactions while supporting Wild Dunes Resort service standards.

· Emergency Response

Be available to respond to emergency situations and operational incidents as needed, including:

· Severe weather events

· Power outages

· Fire and life-safety incidents

· Equipment failures

· Natural disasters

· Other emergencies impacting resort operations

· Additional Responsibilities

· Consistently work in a safe and professional manner.

· Perform other duties and special projects as assigned by the Director of Facility Operations.