Patient Collections Specialist

Patient Collections Specialist

The largest independent established multi-specialty group in central North Carolina is seeking a patient collections specialist to join our team. Voted "business of the year" 2018, one of the "fastest growing companies in the triad" 2019, 2020, 2021, 2022. Our mission at Bethany Medical is to provide excellent care through a multi-specialty approach from prevention to intervention of potentially life-threatening health problems. Bethany Medical is an established independent multi-specialty practice located in Greensboro, High Point, Winston Salem, Jamestown, Kernersville, North Wilkesboro, and Mt. Airy is seeking a patient collections specialist to join our team!

Job description the patient collections specialist is responsible for timely and accurate monitoring, processing and posting of patient payments. Position provides excellent customer service, research and detailed documentation of collection efforts and prompt resolution of account discrepancies. Duties and responsibilities

• Answer incoming phone calls regarding patient statement/balances.
• Place outgoing phone calls to collect patient balances.
• Process and apply payments to patient accounts.
• Process accounts for outside collections.
• Reconcile deposits from each office location daily.
• Balance credit cards based on online banking system.
• Review and resolve patient billing issues.
• Provide itemized bills for patients, attorneys, etc.
• Performs other duties as required.

Bethany medical offers a full benefits package to include: employee medical/dental/vision insurance. Family coverage available at discounted rate. Employee life insurance. Generous PTO. Employee short term disability. 401-K with company matching. Paid company holidays.

About Bethany Medical Bethany Medical (BM) is a multi-specialty medical practice serving the triad and surrounding communities since 1987. BM is open seven days a week, with multiple convenient locations in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt. Airy, North Carolina. Bethany Medical offers urgent care, primary care, pain management, diagnostic testing, and specialty care services onsite. Bethany Medical is staffed with board certified physicians and advanced clinical providers representing eight medical specialties. Bethany providers are known for prompt and personalized care. BM employs over 65 providers and over 550 full and part-time employees. You are invited to learn about the scope of services on our website at "Your health is our concern". About the Triad The Triad area includes Greensboro (3rd largest city in NC), Winston Salem, High Point and surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College and Greensboro College.