Customer Care Team Leader - Elevate Service Quality
First Investors Financial Services, Inc.
A financial services company in Atlanta is seeking a Customer Care Team Manager. This role involves leading a high-performing team, focusing on customer satisfaction, and ensuring operational efficiency. Responsibilities include providing coaching, training, monitoring customer service calls, and resolving escalated issues. Candidates should have at least 2 years of managerial experience and proficiency in MS Office. This position requires flexible shifts and may include some travel. #J-18808-Ljbffr First Investors Financial Services, Inc.
Vacancy posted 2 days ago
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