Customer Service Representative

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include greeting potential members, handling front desk tasks, facilitating member services issues, and maintaining the cleanliness of the club. Essential behavior requirements include customer service, listening, problem solving, diplomacy, and communication. Minimum qualifications include honesty, good work ethic, strong customer service skills, and basic computer proficiency. Physical demands include standing and walking at least 75% of the shift, talking in person or on the phone at least 75% of the shift, and lifting to 50 lbs. less than 30% of the time.

Benefits include dollars for scholars program, employee appreciation program, free membership for self and one family member or friend, team member support team, health, dental and vision insurance, critical illness insurance, short term disability insurance, accident insurance, voluntary life insurance, pet insurance, and HSA advancement opportunities.

Join the club and be part of a team that enhances people's lives with an affordable, high-quality fitness experience. Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia. We are always looking for talented individuals to join our team and shape the future of our brand.