Insides Sales Assistant

Inside Sales Assistant

Location: Fairfield, NJ (Seppic) - Sales - North America zone

An Air Liquide Healthcare company, subsidiary of the Air Liquide group, Seppic has been designing, manufacturing, and marketing unique ingredients for over 75 years. These ingredients are used by consumers, patients, and professionals.

Worldwide, a vast team of talented women and men serve customers for health, well-being, and beauty of all. At Seppic, our vision is to help everyone enjoy a healthy life in a healthy environment.

How Will You Contribute and Grow?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.A subsidiary of Air Liquide, Seppic has been developing, manufacturing and marketing a wide range of innovative ingredients for cosmetic, pharmaceutical, nutraceutical and veterinary products for over 75 years. Seppic combines multiple expertises in the fields of polymers, surfactants and emulsion technologies, active ingredients, biology, immunology, formulation, green chemistry, extraction and biotechnologies. Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic forms a team of nearly 800 talented men and women around the world who are passionate about what they do every day, serving their customers and the health, well-being and beauty of all.

Job Responsibilities

• Support and coordinate our price agreements in our ERP system to ensure we have an updated database of automatic price and a limited use of specific journal entries.
• Act as the vital connection between the Sales Team, CSR, and Supply Team regarding key requests: stock levels, lead-times, etc.
• Maintain and update our contact database in our CRM and sample requests coming from ULprospector/Seppic website/ etc.
• Help to coordinate the treatment and alignment of our customer complaints through our Quality Platform (Qualnet).
• Support the team when Sales is visiting or speaking to customers by advocating for Beauty Care Specialty Ingredients at different levels (R&D, Procurement, Marketing, etc.) while working in close collaboration with marketing and application teams.
• Grow and nurture accounts to contribute to the development of sales revenue.

Are You a Match?

Required Qualifications and Competencies:

• Sales minded and/or relevant technical experience.
• Skilled in fostering multi-level relationships with customers.
• Excellent communication skills, with a focus on team-oriented collaboration across multiple interfaces.
• A proactive approach, organized, flexible & dynamic.
• Familiarity with Microsoft Dynamics (Osmosis AX).

Preferred Qualifications:

• Preferred education or experience: Bachelor Degree in chemistry, biology or related field.