Evaluation Counselor, UT Chattanooga

This position serves as a liaison between the university and the community at large by assisting potential students and families in-office, by telephone and by email by providing up-to-date information, updating student files on demand and/or updating a students' decision in addition to the ability to provide timely admissions decisions, and in some cases, representing UTC at college/professional fairs. This position also provides specialized in-office processing of admissions files (Transfer, Freshman, Readmission and other student types) and ensures the appropriate organization of admission files through scanning/indexing.

Responsibilities

Primary Responsibilities/Functions:

• Evaluate college transcripts for the awarding of course credit, grade point averages to assess/provide admissions standing and ultimately an admissions decision
• Use ARGOS reporting to identify and correct errors in student admission files
• Run ARGOS reports to create daily workload by identifying complete, ready to review students
• Interacting with prospective students and families who visit or call the Admissions office including high school students, transfer students, foreign students, parents & adult students
• Participate in specialized programs such as phone calling campaigns and off-campus events
• Follow up on initial contacts made via mail, email & telephone

Competencies/Qualifications

• Ability to handle multiple tasks, courteous disposition and organizational skills
• Strong oral and written and communication skills
• Knowledge of admissions policies and academic programs
• Ability to solve problems, make decisions, and propose solutions to complex issues

Qualifications

Minimum Qualifications: A bachelor’s degree required. Previous experience working in a college setting, use of Microsoft Office and Microsoft Windows is required. Must feel comfortable using oral/written skills to disseminate sensitive information both in person and by email/telephone.

Preferred Qualifications: Two to three years of experience in a college admissions office or comparable collegiate/business experience. Experience with the University of Tennessee at Chattanooga and higher education in Tennessee. Experience in the evaluation or transfer process. Previous experience in Ellucian Banner & ARGOS is preferred.

Review of applications will begin on 11/2/26 and will continue until the position is filled. Applications received bythis datewill receive priority consideration.

Compensation and Benefits:

• UT Market Range: MR05

• Anticipated hiring salary: $41,200

• Find more information on the UT Market Range structure

• Find more information on UT Benefits

About Us

The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.