Mechanic Shop Clerk - Franklin, OH

Job Description

Job Description

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

Reporting to the Mechanic Shop Manager or designated manager, the Mechanic Shop Clerk will perform clerical duties, such as ordering parts for the mechanic shop, as assigned in accordance with corporate guidelines.

Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed always.

Responsibilities

• Perform various general administrative duties including data entry, data verification, preparing reports and correspondence for the supervisor/manager
• Create and maintain customer files, both digital and hardcopy
• Create estimates for the shop repairs
• Order parts according to approved estimates and repair orders scheduled for the mechanic and body shop
• Track and prepare parts received
• Must be familiar with customer account contracts and knowledgeable of pre-authorized amounts for repair transactions as described in the account contract
• Post repair and parts transactions to vehicle account in V-Trace, i.e. mechanical repairs, process customer billing, parts, PSI's, etc. and print reports
• Compile information needed for various reports and assist in coordinating project-oriented duties at the discretion of the supervisor
• Communicate with other departments to ensure repair transactions are authorized
• Respond to customer inquiries pertaining to vehicles
• Set up estimates and appointments with outside vendors/sublet services
• Process payments to vendors for parts and services for shop
• Post updates and estimates in the ADESA Inspections Portal
• Meet monthly and year end deadlines for supply inventory reporting to accounting
• Conduct or assist with shop inventory
• Scan, code, and audit invoices for payment
• Provide accurate, friendly quality service to customers when processing customer transactions
• Ensure all shop area conditions are not a potential threat to employee or customer safety
• Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments

Skills

• Strong communication and interpersonal skills.
• Detail oriented and consistent in the execution of job duties
• Ability to maintain quality and quantity of work produced
• Ability to work in a high production environment
• Ability to understand and adhere to Company policies in all areas.
• Ability to exercise good business judgment and discretion to analyze and address opportunities.
• Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible.

Qualifications

• High School Diploma or GED preferred.
• 1 plus years of administrative experience is required
• Auction knowledge and experience is preferred
• Proficient computer skills required, Google Suite experience preferred
• Effective interpersonal communications skills
• Must have the ability to interact positively with others
• High level of organization and accuracy
• Auto Parts knowledge
• General understanding of vehicle parts, ability to verify parts and labor times in Alldata / Mitchell for estimates
• Ability to create estimates for the shop repairs
• Must be 18 years of age with a valid driver's license and driving record that meets company requirements
• Must have a demonstrated ability to read, write, and communicate effectively in English
• Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills
• Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).

Clerk III

• High School Diploma or GED preferred.
• 2 plus years of administrative experience is required
• Auction knowledge and experience is preferred
• Proficient computer skills required, Google Suite experience preferred
• Effective interpersonal communications skills
• Must have the ability to interact positively with others
• Competent in understanding suggestions from mechanical technicians and/or body estimators. Understands vehicle components and can build estimates to be submitted to customers for approval. Ability to look up labor times and the ability to identify and price parts needed.
• Demonstrated proficiency in understanding of parts, ability to verify parts and labor times in Alldata / Mitchell is required
• Must be 18 years of age with a valid driver's license and driving record that meets company requirements
• Must have a demonstrated ability to read, write, and communicate effectively in English
• Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills
• Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

The physical activity requirements of the position range from Light to Medium Physical Work .

• Frequent – standing, watching, touching, listening, walking, talking
• Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to

definitions for Clerical, Administrative, Machine Operators (including inspection) positions .

Physical Working Conditions:

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.