Dental Front Office Manager

Benefits:

401(k) matching

Employee discounts

Paid time off

Wellness resources

Front Office Manager

Friddle Dental — Alexandria, VA

About Us

Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. Founded just 2.5 years ago, we've experienced rapid growth and are building something special — a patient-centered, non-corporate practice where the team genuinely enjoys coming to work. As we continue to mature and scale, we're looking for the right person to help lead the way.

Position Overview

We're seeking a Front Office Manager to run the day-to-day operations of the practice, working closely with and supported by the owner dentist. This is a leadership role for someone who wants to be part of building something great — not just maintaining the status quo. You'll manage the team, keep the office running smoothly, and help shape where the practice is headed.

What You'll Do

Oversee daily front office operations and keep the practice running efficiently

Manage, support, and help develop the front office and clinical support team, in partnership with the owner dentist

Answer phones and communicate with patients with warmth, clarity, and professionalism

Coordinate treatment plans with patients — presenting options, answering questions, and helping them move forward with care

Collect payments and manage patient account balances

Help establish and track long-term practice goals, and build plans to achieve them

Support scheduling, insurance, and billing processes to keep the schedule and revenue cycle healthy

Serve as a key partner to the owner dentist in decisions about growth, staffing, and practice direction

What We're Looking For

Experience working in a dental office (front office, treatment coordination, or practice management)

Strong phone and patient communication skills

Experience with treatment plan coordination and payment collection

Comfortable managing or mentoring a small team

A great personality — someone patients and teammates both enjoy being around

A true team player who leads by example

Someone excited to grow with a practice — comfortable with the pace and evolving needs of a still-maturing, rapidly growing business

Organized, proactive, and able to think ahead about where the practice is going, not just what's happening today

What You Can Expect From Us

A private practice — one dentist, direct collaboration, no corporate layers

A real seat at the table in shaping the practice's future

A fast-growing, exciting environment with room to make the role your own

A supportive, fun, patient-centric team culture

The chance to help build a great dental office from the ground up