Field Applications Engineer

Field Applications Engineer

Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!

Position Overview

Under the general direction of the Global Applications Manager, the Field Applications Engineer is responsible for serving as a high-level technical consultant to customers, ensuring full confidence in RoBAT's engineering expertise. As part of a specialized North American engineering team, this role provides advanced systems analysis, remote and on-site engineering support, and complex technical problem-solving for RoBAT systems. This role exercises discretion and independent judgment in the evaluation of system performance and interfaces closely with the New York engineering team on design-related machine issues.

Key Responsibilities

• Engineers and manages the installation of a variety of RoBAT systems and leads the implementation of regular maintenance strategies at customer sites
• Provides specialized technical consultation and remote support, independently determining the necessary course of action for complex system failures
• Analyzes case data to identify trends and provides engineering reports for each on-site and remote support case
• Manages inventory strategies and forecasts spare parts requirements both on and off-site
• Develops and implements feedback to innovate processes and technical documentation
• Provides training and technical orientation to customer engineering teams on system architecture and operation

Location

Remote, with moderate travel to customer sites and office locations. Open to candidates in Yuma, Arizona or Calexico, California areas.

Compensation

The expected salary range for this position is $74,000.00 - $84,000.00 per year, dependent on qualifications and experience.

Experience and Qualifications

• Bachelor's Degree in Engineering, Computer Science, or Mathematics, or minimum of four (4) years of related experience in the Printed Circuit Board industry
• Proven ability to apply advanced engineering principles to troubleshoot and resolve high-level system malfunctions
• Ability to travel to/from Mexico and the U.S. on a regular basis; must posses a valid passport book or passport card
• Must posses a valid driver's license
• Ability to provide written and verbal communication clearly, professionally, and promptly
• Ability to work under pressure while maintaining composure and professionalism
• Advanced analytical troubleshooting ability and the capacity to make independent engineering decisions
• Ability to work independently with little supervision
• Experience in interacting with customers is preferred
• Ability to interpret and modify schematics and mechanical drawings is preferred
• Ability to communicate in Spanish is a plus

Working Conditions/Physical & Mental Demands

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Standard office environment. Significant computer work should be expected.

Travel up-to 50%.

A Culture of Collaboration & Personal Growth

At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.

Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.

Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet – every day.

Equal Opportunity Employer

Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.