Senior Director of Human Resources

Senior Director Of Human Resources

The Senior Director of Human Resources serves as the organization's senior human resources leader and strategic partner to executive leadership. The position provides direction, oversight, and leadership for critical human resources functions including employee relations, talent acquisition, organizational development, workforce planning, compensation strategy, and HR compliance. The Senior Director develops and implements human resources initiatives that support organizational goals while fostering a positive and productive workplace culture. This position reports directly to the Chief Financial Officer and collaborates closely with organizational leadership to ensure effective workforce management and operational success.

RiverStone Health is an essential provider of personal and public health services, serving the Yellowstone County community and south-central Montana for nearly 50 years. We are committed to creating a sense of belonging and engagement that respects the intrinsic value of every member of our team and the community we serve.

The RiverStone Health Human Resources Department enables organizational strategy and serves internal and external stakeholders with innovative, specialized human resources support. We work hard to create an environment where high performing individuals are empowered to thrive professionally. The department works to ensure RiverStone Health is an Employer of Choice where people love to work.

Minimum Qualifications:

• Bachelor's Degree in Human Resources Management or Business Administration with an emphasis in Management
• Five (5) years of human resource team management experience
• Demonstrated experience in employee relations, performance management, workplace investigations, policy administration, and talent acquisition
• Experience in healthcare, public health, or governmental environments

Preferred Qualifications:

• Experience at a senior leadership level (director or above)
• Required to obtain appropriate ICS emergency preparedness training
• Clinical talent acquisition and compensation experience

Required Certificates, Licenses, Registrations:

• SHRM Certified Professional (CP) and/or HRCI Professional in Human Resources (PHR), required within one year of hire and maintained throughout employment.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge of all aspects of human resources operations and HR strategies
• Strong leadership, communication, and collaboration skills
• Demonstrated ability to maintain compliance with HR related rules, regulations, policies, procedures, and best practices.
• Ability to proactively identify and deliver HR capabilities based on labor trends and needs
• Ability to set clear objectives, success metrics, and reporting mechanisms
• Strong attention to detail, teaching skills, problem-solving skills, organizational skills, and communication skills.
• Experience using a variety of technical systems including Microsoft O365 and HRIS.
• Ability to interact effectively with individuals at all levels of the organization.
• Ability to build trust and conduct professional interactions with officials, board, staff and applicants.

Customer Service Excellence:

• Doing things right the first time
• Making people feel welcome
• Showing respect for each customer
• Anticipating customer needs and concerns
• Keeping customers informed
• Helping and going the extra mile
• Responding quickly
• Protecting privacy and confidentiality
• Demonstrating proper telephone etiquette
• Taking responsibility for handling complaints
• Being professional
• Taking ownership of your attitude toward Service Excellence

Supervision:

• Supervise a team of three HR professionals responsible for delivering all facets of HR, including payroll to an organization with total employees of more than 375 staff.

Physical Demands and Working Conditions:

• Work can be high-stress when dealing with delicate HR matters, threats, and elevated tensions.
• Work is mainly performed on a computer in the office at least eight (8) hours per day.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrate injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Freedom to Act & Decision Making:

• The work is performed under the supervision and direction of the CFO.
• Decisions directly affect the quality of services provided to more than 375 staff.
• Considerable leeway is granted for the exercise of independent judgment and initiative.

Communications & Networking:

• Consult with executives, senior leadership, directors, managers, and supervisors of the organization on employment issues such as strategic HR and change efforts, employee relations issues, compensation, performance management, etc.
• Coach staff to work through conflict balancing organizational best-interest with that of the employee.
• Present key HR subject matter to leadership staff, leadership, and board members to enhance understanding and application.

Budget & Resource Management:

• The Senior Director is directly responsible for the HR budget as a component of the overall Administrative Services budget.
• Human assets represent nearly $40M of the RiverStone Health annual budget, and although each division is responsible for its staffing costs, HR consults with those leaders to help manage staffing levels, compensation, benefits, payroll taxes, and more.
• Responsible for costs associated with ongoing organizational development.

Qualifications:

Behaviors:

Preferred:

Thought Provoking: Capable of making others think deeply on a subject

Functional Expert: Considered a thought leader on a subject

Leader: Inspires teammates to follow them

Motivations:

Preferred:

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education:

Required: Bachelors or better in Business Administration or related field.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.