Director of Operations

Job DescriptionJob DescriptionDo you want to grow with us?At DXP we arepassionateabout what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to thehighest qualityof customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we willencourageandempoweryou to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be thebest solutionfor the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.Check out our many videos to learn more! The Director of Operations will manage DXP Service Centers, overseeing operations and profitability with full P&L responsibility. Implement process improvements, track performance using KPIs, and manage budgets to enhance profitability. Support regional goals, develop growth strategies, provide staff direction, and handle recruitment and administrative tasks.Location: This position may be based in Oklahoma City, OK; or Tulsa, OK. Responsibilities of the Director of Operations include, but are not limited to:Liaise with superior to make decisions for operational activities and set strategic goalsPlan and monitor the day-to-day running of business to ensure smooth progressSupervise staff from different departments and provide constructive feedbackRegularly evaluate the efficiency of business procedures according to organizational objectives and apply improvementsManage procurement processes and coordinate material and resources allocationOversee customer support processes and organize them to enhance customer satisfactionReview financial information and adjust operational budgets to promote profitabilityRevise and/or formulate policies and promote their implementationManage relationships/agreements with external partners/vendorsEvaluate overall performance by gathering, analyzing and interpreting data and metricsEnsure that the company runs with legality and conformity to established regulationsQualifications of the Director of Operations include, but are not limited to:Proven experience as Director of Operations or equivalent positionExcellent organizational and leadership abilitiesOutstanding communication and people skillsKnowledge of industry's legal rules and guidelinesIn depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service etc.)Working knowledge of data analysis and performance/operation metricsFamiliarity with MS Office and various business software (e.g., ERP, CRM)#LI-YJ1 #zrjj Additional Information:Physical Demand:Long periods of standing and sittingWorking Conditions:Office environment, shop and fieldTraining/Certifications:N/AShift Time/Overtime:7 am - 4 pm - Overtime when neededTravel:Occasional regional travel to branch facilities and customer locationsEducation:BSc/BA in business administration or relevant field; Master of Science preferred DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.