Referral Coordinator

Referral Coordinator Are you passionate about helping patients navigate the healthcare system and ensuring they receive the care they need? Join a mission-driven healthcare organization where your work directly impacts patient access to specialty care, diagnostic services, and community resources. As a Referral Coordinator, you will serve as a key point of contact for patients, providers, specialists, and insurance carriers, ensuring referrals are processed accurately, efficiently, and in a timely manner. What You'll Do: Process, track, and coordinate patient referrals and diagnostic orders Verify insurance coverage, benefits, and authorization requirements Schedule specialty appointments and coordinate care with outside providers Maintain accurate patient records and documentation Communicate with patients, specialists, health plans, and community organizations Serve as a resource for patients by helping navigate healthcare, financial, and social barriers Ensure timely follow-up and resolution of referral requests Support care coordination and continuity of care efforts What We're Looking For: High School Diploma or equivalent 2+ years of healthcare, referral coordination, medical office, patient services, or related experience preferred Medical Assistant training or certification preferred Knowledge of insurance plans, authorizations, and healthcare terminology Experience with Electronic Health Records (NextGen preferred) Strong customer service, communication, and problem-solving skills Exceptional attention to detail and organizational abilities Ability to thrive in a fast-paced healthcare environment while maintaining patient confidentiality Job Type & Location This is a permanent position based out of Sacramento, CA. Pay and Benefits The pay range for this position is $50000.00 - $50000.00/yr. Benefits Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement. Paid bereavement and jury duty leave 11 paid holidays per year Paid time off 140 hours Paid sick leave 48 hours Flexible Spending Program (FSA) Company paid malpractice insurance for all providers Professional development hours offered annually Plans: Kaiser (HMO), Sutter Health (HMO), Delta Dental, VSP, 401k Plan with 25% company match Workplace Type This is a fully onsite position in Sacramento, CA. Application Deadline This position is anticipated to close on Jul 17, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Actalent