Process Coordinator II, Litigation Operations Team

Process Coordinator II Litigation Operations Team

Capital Ones Litigation Operations (LitOps) team is searching for a self-driven and innovative colleague to facilitate its litigation intake function. LitOps manages the critical operational aspects for a team of more than 100 attorneys and legal professionals who are responsible for providing legal advice to the businesses and protecting Capital Ones assets and reputation.

The litigation intake function is a high-volume space that originates litigation matters in a system of record via numerous channels. It is a crucial component of the life cycle of managing the litigation risk facing the company and requires sound judgement efficiency and the ability to partner effectively with attorneys and other legal professionals.

Primary Responsibilities

• Manage numerous channels for the service of process and expediently assess the nature of complaints to route accordingly
• Interact with attorneys and legal professionals to appropriately direct litigation matters
• Optimize workflows and leverage available technology to enhance productivity
• Assist with team administrative functions reporting and special projects (as needed)

This role is designated as a hybrid position. You are expected to adhere to Capital Ones hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications

• High School Diploma GED or equivalent certification
• At least 1 year of experience in Google Workspace and Excel

Preferred Qualifications

• Bachelors degree or military experience
• 1 years of experience in a law firm or legal department
• 1 years of experience in financial services industry
• Strong written and verbal communication skills
• Excellent organizational skills and time management

At this time Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (e.g. H1B F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN E-3 and O-1 or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean VA: $62500 - $71300 for Process Coordinator II

Richmond VA: $56800 - $64800 for Process Coordinator II

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience:

IC