Maintenance Supervisor

Job Description

This is an on-site role in Southaven, MS. Only local applicants will be considered.

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Direct hire only, no agency recruiters.

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Build Something Big From the Ground Up

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500,000 square feet. Approximately 150 employees. Three shifts. And we’re just getting started.

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SIP Manufacturing is building a major new manufacturing operation in Southaven, Mississippi. It will be our second facility, following our operation in Lake Elsinore, California, with more growth ahead.

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This is a chance to get in on the ground floor and help build something from the beginning. We’re not just building a facility. We’re building the team, processes, standards, and culture that will define how this operation runs for years to come.

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We’re looking for people who take ownership, move with urgency, work well across teams, and want their contribution to make a visible difference. Whether you’re joining us on the production floor, in a technical role, or supporting the operation, you’ll have the opportunity to help shape what comes next for SIP.

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Beverage manufacturing experience is something we value, but it is not required. If you bring strong experience, the right skills, and the mindset to help us build a great operation, we want to hear from you.

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Come build it with us.

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Summary

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The Maintenance Supervisor supervises the equipment maintenance activities of the assigned shift. The role monitors and directs the Maintenance Technicians who maintain production equipment and related systems, receives and prioritizes maintenance requests, and assigns technicians to open work orders. The position coordinates preventive maintenance with production planning and inspects completed work, inspects equipment regularly to identify maintenance needs, assists with root-cause analysis of failures and implements fixes, maintains repair records, oversees contractors on site, and ensures equipment is safely and properly returned to service.

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Detailed Responsibility Framework

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The following responsibilities define the position’s primary accountabilities in priority order. They do not eliminate reasonable related duties or the need to follow approved policies and procedures.

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1. Lead safe and compliant maintenance execution

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Enforce lockout/tagout, electrical safety, machine guarding, confined-space, hot-work, fall-protection, PPE, food-safety, chemical, and contractor-safety requirements.

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2. Manage shift maintenance coverage

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Review the production schedule, planned maintenance, open work orders, equipment constraints, technician availability, and critical risks at the beginning of the shift. Inspect equipment regularly to identify current and potential maintenance needs.

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3. Prioritize requests and assign technicians

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Receive maintenance requests, prioritize maintenance activities based on urgency and availability of resources, and assign technicians to open work orders, including preventive maintenance, corrective repairs, inspections, setups, facility work, and production-support requests.

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4. Coordinate breakdown response and line recovery

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Ensure failures are made safe, diagnosed, repaired, tested, documented, and returned to service in a controlled manner. Communicate repair status and estimated recovery time.

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5. Supervise preventive and predictive maintenance execution

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Coordinate preventive maintenance with production planning staff and inspect completed work for completeness. Ensure assigned PM work is completed according to approved job plans, frequencies, technical requirements, parts needs, and documentation standards.

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6. Verify repair quality and equipment restart readiness

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Confirm guards, tools, parts, lubricants, temporary repairs, debris, and work areas are controlled before equipment is returned to Production. Obtain required Quality or sanitation verification when applicable.

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7. Manage change-part and tooling installation

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Ensure change parts, tooling, fixtures, and format components are correctly identified, installed, adjusted, tested, removed, cleaned when required, and returned to their designated locations.

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8. Support production changeovers and startups

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Provide maintenance support for equipment setup, format changes, adjustments, startup issues, and stabilization within authorized technical limits.

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9. Control maintenance work orders in MaintainX

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Maintain records and documentation related to repairs made. Ensure work requests, labor, downtime, failure codes, repairs, parts usage, findings, and follow-up work are accurately documented and closed promptly.

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10. Manage parts usage and shortage escalation

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Verify parts issued to work orders, record usage, identify critical shortages, return unused parts, and escalate reorder or emergency-purchase requirements.

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11. Lead initial failure investigation

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Capture failure symptoms, conditions, causes, repair details, and repeat-history information. Escalate significant or recurring failures for formal root-cause analysis.

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12. Address facility and utility issues during the shift

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Coordinate response to electrical, water, compressed-air, HVAC, refrigeration, drainage, lighting, dock, and other facility or utility problems.

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13. Supervise contractors on site

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Oversee the work of contractors and subcontractors. Verify contractor authorization, orientation, safety compliance, food-safety controls, work scope, permits, access, cleanup, documentation, and completion.

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14. Control temporary repairs

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Ensure temporary repairs are safe, food-safe, clearly documented, time-limited, monitored, and converted to permanent corrective work within the approved timeframe.

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15. Maintain maintenance-area organization and readiness

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Ensure tools, shop areas, parts, repair materials, and maintenance work zones are clean, controlled, organized, and protected from contamination risks.

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16. Supervise and develop Maintenance Technicians

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Monitor and direct the Maintenance Technicians responsible for production equipment and related systems. Provide task direction, technical coaching, troubleshooting support, cross-training, and competency feedback, and identify additional training needs.

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17. Monitor shift maintenance performance

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Track breakdowns, response times, repair duration, PM completion, repeat failures, open work, parts shortages, and production impact.

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18. Complete an effective shift handoff

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Communicate equipment condition, temporary repairs, open work orders, outstanding PMs, parts needs, contractor work, facility concerns, and required follow-up to the incoming Supervisor and Manager.

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19. Support reliability and continuous improvement

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Assist with root-cause analysis of equipment failures and implement fixes and approved actions that improve equipment reliability, maintainability, safety, changeovers, and production performance.

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Performance Measures and Indicators

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The measures below define the potential indicators used to evaluate this position. Leadership will select and weight the primary measures for each annual performance period based on business priorities. Remaining measures may be used as supporting operating indicators. Specific targets, data sources and review frequency will be established through SIP’s annual business-planning and performance-management process.

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Performance Area

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How Performance Is Evaluated

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Maintenance safety and compliance

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Compliance with lockout/tagout, electrical safety, machine guarding, hot-work, confined-space, PPE, food-safety, and contractor-control requirements.

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Breakdown response time

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Time from notification to technician acknowledgment and arrival, categorized by equipment criticality, shift coverage, and priority.

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Equipment recovery time

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Time from breakdown notification through diagnosis, repair, verification, and controlled return to Production.

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First-time repair effectiveness

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Percentage of repairs completed without repeat failure or additional corrective work within an established period.

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Repeat-failure reduction

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Frequency of recurring failures by asset and cause, including timely escalation of chronic problems for formal root-cause analysis.

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Preventive-maintenance completion and quality

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Percentage of assigned PMs completed correctly and by the approved due date, including documentation, findings, parts usage, and follow-up work.

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Critical overdue maintenance

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Number and age of overdue critical PMs, safety repairs, food-safety repairs, and high-priority corrective work orders.

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Work-order accuracy and closure

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Percentage of MaintainX work orders completed with accurate labor, downtime, failure codes, repair details, parts usage, findings, and closure status.

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Equipment-return compliance

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Percentage of repaired equipment returned to Production with guarding, cleanup, documentation, testing, and required Quality or sanitation verification complete.

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Change-part and tooling readiness

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Accuracy, condition, availability, installation, verification, and return of change parts, tooling, and fixtures required for scheduled production.

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Parts-usage and shortage control

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Accuracy of parts issued and returned, timely identification of critical shortages, and reduction in delays caused by unavailable parts.

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Temporary-repair control

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Number, age, documentation, monitoring, and timely permanent correction of temporary repairs.

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Facility and utility response

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Timely response, containment, repair, and escalation of electrical, water, compressed-air, HVAC, refrigeration, drainage, and other infrastructure issues.

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Contractor safety and performance

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Contractor compliance with safety, food-safety, access, scope, cleanup, documentation, schedule, and completion requirements.

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Shift work-plan completion

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Percentage of assigned preventive, corrective, inspection, setup, and facility work completed during the shift.

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Technician productivity and capability

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Effective labor deployment, work completed per available labor hour, technical competency, training completion, and cross-training progress.

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Shift-handoff completeness

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Accurate and timely communication of open work, equipment condition, temporary repairs, parts needs, contractor activity, and required follow-up.

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Maintenance-area housekeeping and control

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Condition and organization of tools, parts, shop areas, repair materials, and maintenance work zones.

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Decision Authority and Accountability

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• Makes day-to-day decisions within approved policy, procedures, systems, and delegated authority.
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• Has some authority for personnel decisions, including input on hiring, performance, and disciplinary actions for Maintenance Technicians, in partnership with the Manufacturing & Facilities Manager and HR.
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• Escalates risks, exceptions, missed commitments, and decisions outside the position’s authority.
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• Maintains complete and accurate documentation supporting assigned work.
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Key Working Relationships

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Direct manager and assigned team · Cross-functional leaders and employees whose work affects the position’s outcomes · Production, Quality, EH&S, Planning, contractors, utilities, and equipment vendors

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Required Qualifications

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• Bachelor’s degree in engineering, industrial maintenance, or a related technical discipline, or an equivalent combination of technical training and experience.
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• 4 or more years of industrial or manufacturing maintenance experience, including demonstrated ability to lead shift or area maintenance execution.
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• Ability to follow and reinforce standard work, maintain accurate records and communicate issues promptly.
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