General Manager

General Manager – responsible for overseeing the restaurant’s operations, ensuring fast, accurate customer service, and maintaining profitability. Duties and Responsibilities Manages a staff that includes Assistant Managers and approximately 15–30 employees, depending on location. Assigns, oversees, and evaluates work for compliance. Manages hiring, training, evaluating, discipline, and termination of employees. Provides on‑the‑job training and coaching for new employees. Delegates responsibility for ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize waste or theft. Assists in the supervision, preparation, sales, and service of food. Forecasts food items by estimating consumption per shift. Supervises food preparation and service operations while on duty. Assists team members during rush periods to maintain restaurant efficiency. Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy. Ensures every customer receives world‑class customer service. Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products. Executes systems and procedures with 100% integrity and completeness. Completes daily, weekly, and periodic paperwork accurately. Controls inventory using weekly inventory systems and maintains regular ordering schedules. Conducts weekly manager meetings. Audits systems and procedures as well as end‑of‑shift paperwork. Completes preventative maintenance and upkeep on store equipment and supplies. Responsible for 100% of the cash drawers during the shift. Manages deposits and changes orders per Deposit Operating Procedure. Performs other related duties as required. Knowledge, Skills, Abilities & Work Environment Ability to use basic math, addition, subtraction, and understand basic fractions. Required to stand for long periods, walk, sit, use hands, reach with hands and arms, talk, listen, maintain visual acuity. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities. Employee occasionally exposed to mechanical parts; moderate noise level in environment. Benefits Competitive salary based on experience. Top‑performing General Managers may earn up to 13% periodic, metric‑based bonuses on store performance. Benefits including PPO Medical, PPO Dental, and Vision. Paid time off (PTO). Employee meal benefit program. Opportunities for career advancement to Area Manager or Director of Operations. Career Development Career development programs provide mentorship and support from supervisors and HR. Increase pride and ownership of your own location. Develop and enhance leadership and management skills and experience. Potential to advance to Area Manager or Director of Operations within the organization. Requirements Willingness to work overtime, holidays, weekends, and days off as business dictates. Must be at least 18 years of age. Must have reliable transportation. Must possess the physical stamina to work 50–80 hours per week. Qualifications Minimum age 18. Reliable transportation. Physical stamina for 50–80 hour work weeks. #J-18808-Ljbffr