IT Application Analyst
AgileGrid Solutions
About the Company Bausch + Lomb ( is one of the most renowned names worldwide in the field of ophthalmology. With a global workforce of over 13,000 employees, we operate across the sectors of Pharmaceuticals, Vision Care (Contact Lenses), and Surgical (Ophthalmic Surgery). Our mission is to improve the lives of millions of people through continuous innovation and a robust growth strategy. We are committed to providing our employees with excellent development opportunities and creating attractive, inspiring workplaces. Our company values innovation, quality, and a patient‑centric approach, making us a leader in the ophthalmic industry worldwide. About the Role We are seeking a highly skilled Application Manager to join our dynamic team. In this role, you will be responsible for the entire application lifecycle and operational management of assigned applications, including support, incident management, problem resolution, and handling user requests. Your expertise will be instrumental in aligning our IT applications with our corporate strategy through continuous improvements and process optimizations, particularly in areas such as production, quality, and supply chain management. You will act as the central point of contact for complex application issues, coordinating with external partners and managing performance, service levels, and budgets. Additionally, you will oversee demand management, change management, and release planning, evaluating and prioritizing new requirements for implementation. Leading IT projects, you will be accountable for scope, timelines, budgets, risk mitigation, stakeholder communication, and reporting, ensuring successful project delivery. A key aspect of the role involves ensuring compliance with industry standards such as GMP, GdP, and SOX, as well as integrating AI‑driven tools and methods while maintaining security, data privacy, and regulatory adherence. Qualifications Degree in Business Informatics, Computer Science, or a comparable qualification. Minimum of 5 years of experience in Application Management or IT Application Support. Extensive knowledge of ERP systems, particularly SAP, along with SQL and interface management skills. Proven experience in project management and change management processes. Familiarity with regulatory standards such as GMP, GdP, and SOX is advantageous. Experience with AI use cases in application management is preferred. Analytical and structured working style with strong communication skills. Excellent command of German (C1 level) and fluent English language skills. Responsibilities Manage the application lifecycle and operational support for assigned applications, ensuring high availability and performance. Implement continuous improvements to applications and business processes, supporting strategic initiatives and system replacements. Serve as the primary contact for complex application issues, coordinating with external partners and managing service levels and budgets. Handle demand, change, and release management activities, including assessment, prioritization, and execution of new requirements. Lead IT projects with responsibility for scope, schedule, budget, risk management, stakeholder communication, and reporting. Ensure compliance with industry standards such as GMP, GdP, and SOX, integrating AI tools and methods with a focus on security and data protection. Collaborate with cross‑functional teams to optimize business processes through innovative IT solutions. Support the adoption of new technologies and methodologies, including AI and automation, to enhance application performance and compliance. Benefits We offer an attractive salary package aligned with the pharmaceutical and chemical industries, including numerous additional benefits. These include holiday and Christmas bonuses, a minimum of 30 days of vacation, and employer contributions to company pension schemes. Employees benefit from a company‑sponsored care insurance and a flexible 37.5‑hour workweek. We promote flexible working arrangements, including the possibility of working remotely 2‑3 days per week. Our comprehensive development programs include career advancement, training, and educational opportunities. Additional perks include health check‑ups, a fitness studio subsidy, and diverse catering options in our company canteen. Employees also have access to free parking and a subsidy for public transportation through the Deutschlandticket. We foster teams with outstanding spirit where learning from each other and personal growth are prioritized, providing insights into a modern, globally active organization with a high degree of autonomy. Equal Opportunity We are committed to creating an inclusive work environment that values diversity and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, age, disability, or other protected characteristics. We believe that diverse teams foster innovation and drive our success, and we welcome applications from individuals of all backgrounds to join our team. #J-18808-Ljbffr AgileGrid Solutions
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