Operations & Office Manager

Job Description

Job Description

Location: Las Vegas, NV On-site

Role Overview

The Happy Camper is seeking an organized, proactive, and versatile Operations Manager to join our team. In this role, you will work directly alongside Human Resources and the Chief Operating Officer (COO) to assist in everyday business operations while overseeing office management tasks. You will serve as an operational backbone, managing HQ office administration, facilities, vendor relationships, internal documentation, and employee onboarding logistics to ensure seamless daily execution across the organization.

Key Responsibilities

• Daily Operational Assistance: Work directly with the COO to support everyday operations, manage administrative priorities, and coordinate cross-functional business initiatives.
• Office Management & HQ Administration: Oversee office management duties at HQ in Las Vegas, including office supply management, mail/deliveries, facilities coordination, and workplace organization.
• HR & Onboarding Support: Partner closely with HR on employee onboarding logistics, documentation tracking, equipment deployment, and team check-ins.
• Vendor & Procurement Management: Manage third-party vendor relationships, negotiate service contracts, track operational expenses, and process office purchase requests.
• Process Optimization & SOPs: Develop, document, and update Standard Operating Procedures (SOPs) across operational functions to improve administrative efficiency.
• Meeting & Event Logistics: Plan and organize internal leadership syncs, company-wide meetings, team gatherings, and travel arrangements.
• Cross-Department Communication: Act as a key liaison between the executive team, HR, operations personnel, and remote team members.
• Work with HR to ensure full compliance with company policies, data privacy standards, and workplace safety guidelines.

Requirements & Qualifications

• Operations & Office Experience: Prior experience in operations management, office administration, executive support, or business operations.
• HR & Executive Collaboration: Demonstrated experience working alongside HR and executive leaders (e.g., COO) in a fast-paced environment.
• Strong Communication Skills: Exceptional verbal and written communication skills with strong interpersonal capabilities.
• Organizational & Multitasking Ability: Highly organized with an ability to manage competing priorities, projects, and office logistics autonomously.
• Technical Proficiency: Proficient with Google Workspace, Slack, Jira/Confluence, HR tools, and basic financial/expense tracking software.

Professional Standards & Guidelines

• Maintain a welcoming, professional, and productive office culture under "The Happy Camper" brand.
• Uphold strict confidentiality when handling sensitive personnel, HR, and company financial documents.
• Actively leverage internal knowledge bases and software tools to streamline administrative operations.