Internal Communications Manager

Internal Communications Manager Full Time Salary Chicago, IL, US What You’ll Do Internal Communications Strategy and Business Alignment Lead and execute internal communications strategies aligned to business priorities and growth objectives Drive change communications and support business transformation initiatives Translate complex operational, financial, and strategic topics into clear, practical messaging Reinforce an ownership mindset by connecting communication to performance and results Partner cross-functionally to support enterprise communications, leadership messaging, and key business moments Establish consistent communication rhythms that improve clarity and reduce noise Frontline and Workforce Communications Develop segmented employee communications for frontline, plant-based, and corporate audiences Ensure messaging is accessible and relevant across shifts, roles, and locations Partner directly with plant and operations leaders to strengthen communication at the site level Use a mix of digital and offline channels such as intranet, email, print, and visual content to reach a distributed workforce Content Strategy and Executive Communications Lead content strategy across internal channels, including newsletters (CNG Insider), intranet, email, and leadership communications Develop and support executive communications, including talking points, presentations, and company-wide messaging Own and manage the editorial calendar aligned to business priorities Simplify complex topics into clear, engaging, and actionable communication Use digital and visual storytelling, including video and graphics, to strengthen engagement Channels and Platforms Lead the evolution of internal communication platforms, including SharePoint (intranet), Microsoft Teams, and Viva Engage Own decisions on channel, timing, and format to ensure communication is effective and relevant Introduce and scale digital communication practices such as mobile-friendly content, targeted messaging, and video Improve channel adoption and usability Use analytics to enhance targeting and performance Employee Engagement and Culture Drive communication strategies that strengthen engagement and connect employees to the business Execute internal campaigns, events, and key company moments Highlight employee stories, recognition, and team achievements Measurement and Continuous Improvement Track and analyze communication effectiveness, including engagement, reach, behavior, and feedback Use data to inform content strategy, segmentation, and channel decisions Continuously test, learn, and refine communication approaches What You’ll Bring Essential Qualifications: Bachelor’s degree in Communications, Public Relations, Journalism, or related field 5+ years of experience in internal, corporate, or employee communications Experience supporting executive or leadership communications preferred Experience in manufacturing, industrial, or multi-site environments preferred Experience communicating with frontline and hourly employees Strong writing, editing, and content strategy skills Experience managing digital communication channels such as intranet, email, and collaboration tools Familiarity with SharePoint, Microsoft Teams, Viva Engage, or similar platforms Strong project management and stakeholder management skills Comfortable working in a fast-paced environment with evolving priorities Compensation & Benefits Total Rewards: Employee Ownership – Become a company owner day 1! Full medical, dental, and vision insurance upon hire Holiday Pay Paid vacation 401(k) with company match Performance-based bonuses Tuition reimbursement Career advancement opportunities across 15+ facilities Ready to Own Your Future? Join a team where every voice matters, every contribution counts, and every employee shares in our success. Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. Learn More About CNG Visit our careers page: cnginc.com/careers Discover our employee ownership program: cnginc.com/careers/employee-ownership See what makes us different: cnginc.com/careers/why-cng #J-18808-Ljbffr