Receptionist

Receptionist Position at Eastside Animal Hospital

Welcome to Eastside Animal Hospital, a locally owned and operated practice located in Spartanburg, South Carolina. We are deeply connected to the community we serve, evidenced by our exceptional 4.5-star Google rating reflecting the trust and respect we have earned from local pet owners. As an independent practice, we prioritize accessible, high-quality dog and cat services, focusing on flexible care options and advanced diagnostics. If you are seeking a supportive environment where you can connect meaningfully with clients and succeed through continuous learning, this is your opportunity. Your teammates benefit from a unique operational structure designed for workflow consistency and accessibility. Eastside Animal Hospital operates entirely as a walk-in facility, only scheduling surgeries in advance, which guarantees that a doctor is always available during our extended business hours, Monday through Friday from 7:30 am to 7:00 pm. This walk-in model provides you with significant opportunities to handle a high volume of diverse medical and urgent cases while maintaining necessary responsiveness. Furthermore, we actively support our Spanish-speaking clients, fostering an inclusive environment where all teammates are supported in providing comprehensive care. You will be empowered to practice modern medicine supported by the latest technology. Our facility is equipped with comprehensive diagnostics, including full digital imaging capabilities, and advanced tools such as electrocautery surgery. This means we can quickly reach accurate diagnoses and implement effective care plans for our patients. We are fully equipped to handle emergencies during our business hours and prioritize preventative medicine through affordable Wellness Plans specifically designed for cats and dogs of all ages, ensuring you can deliver the highest standard of proactive care. Spartanburg, South Carolina, is a growing location where Eastside Animal Hospital is deeply embedded. Joining our locally owned and operated practice means you are supporting a family business that actively invests in the surrounding community. Spartanburg offers a blend of southern charm and economic vitality, making it an excellent place to develop your veterinary career. We are proud of where we live, and we look forward to having you join us here so you can do your best work while enjoying all that the Upstate has to offer.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.