Director of Operations - Austin, TX

Position: Director of Operations - Austin, TX Location: Austin, TX Remote Status: On-Site Job Id: 3938 # of Openings: 1 Position: Director of Operations Location: Austin, TX Overview Centennial Advisors, located in north Austin, TX, is dedicated to helping individuals and families achieve a secure, prosperous financial future through outstanding, personalized financial planning. As our firm continues to grow, with a vision of serving 10,000 families and managing $10 billion in assets by 2036, we are seeking an exceptional Director of Operations to play a pivotal leadership role in driving our mission forward and empowering both our clients and our team to thrive. This is not a traditional administrative role; the Director of Operations serves as the backbone of our organization, responsible for building and scaling operational processes, developing people, and ensuring consistent execution across all levels. The ideal candidate is highly organized, detail-oriented, and thrives on accountability, process improvement, and project management, while embracing opportunities to create order from complexity and help teams perform at their best. At Centennial, culture matters. We’re building something special, guided by our core values: a servant’s heart, going above and beyond for clients and teammates, a commitment to continuous learning and improvement, and showing up “all in” with ownership and pride. Our mission is simple: making retirement simple, secure, and stress-free. If you share these values and are passionate about supporting growth and excellence, we’d love to talk with you. What you’ll do Oversee daily operations, lead staff, and ensure Centennial Advisors runs efficiently and in line with our vision. Leadership & Team Management Lead and develop the Operations Team Conduct check-ins, reviews, hiring, onboarding, and training Ensure accountability and process adherence Foster ownership, communication, and improvement Partner with leadership to execute initiatives Operations Management Manage operations across locations Maintain and improve workflows and SOPs Resolve operational issues Oversee vendors, office systems, and facilities Ensure operational consistency Process & Project Management Track and coordinate company initiatives and projects Monitor deadlines, deliverables, and accountability Create and improve systems for efficiency Maintain documentation and reporting Human Resources & Team Support Oversee onboarding/offboarding Manage benefits administration and employee records Support hiring and HR processes Coordinate meetings, training, and development Compliance & Business Support Support compliance and regulatory needs Maintain confidential information and records Generate operational reports Ensure client service through accurate processes What We’re Looking For Bachelor’s degree preferred; Associate degree considered with relevant experience 5+ years of operations, office management, business administration, or leadership experience in a fast-paced environment Proven ability to manage people, develop teams, and work collaboratively Highly organized with strong project management and multitasking skills Strong proficiency with Microsoft Office Suite, and comfortable with a variety of business technology platforms (e.g., Wealthbox) Meticulous attention to detail and commitment to accuracy High level of professionalism, discretion, and integrity Proactive, adaptable, and quick to embrace change Positive attitude, eagerness to learn, and a self-starter mentality with strong problem-solving skills and a sense of ownership The Ideal Candidate You are someone who: Naturally follows through on commitments Enjoys creating and improving processes Loves checklists, organization, and documentation Notices details others miss Takes pride in accuracy and consistency Prefers planning before execution Keeps projects moving forward without constant supervision Holds yourself and others accountable Finds satisfaction in bringing order to complexity Values reliability, consistency, and excellence What Success Looks Like Within your first year, you will: Create greater operational consistency across the organization Strengthen accountability throughout the team Improve documentation and SOP adoption Successfully manage operational projects from start to finish Develop team members and improve overall performance Ensure key initiatives and company priorities are executed on time Help leadership focus on growth by building a stronger operational foundation What You’ll Get Medical and dental insurance (firm pays 75% for employee + family) PTO 401k with match Dog friendly work environment! Schedule Monday – Thursday, 8:30am – 5:00pm (in office) Friday’s 8:30am – Noon (remote) Occasional evening support for client events and seminars #J-18808-Ljbffr Advisor Talent Solutions