Technical Business Systems Analyst 3

Business Systems Analyst

The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

Job Responsibilities

• Gather requirements from business units and translate those to programmers and developers.
• Confer with clients regarding the nature of the information processing or computation needs.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
• Consult with management to ensure agreement on system principles.
• Expand or modify system to serve new purposes or improve work flow.

Typical Day

• Monitor CORE Inbox for Alerts on Assets
• Monitor Equipment through the client’s Marine Digital Tools
• Review equipment alerts
• Act on alerts with Technical Lead, CORE Manager, or Fleet Manager
• Provide comments on actions
• Cross Reference Digital tools while troubleshooting
• Provide technical information for Fleet Managers for Customer service with dealer for Trouble calls
• Document issues and status through the Sales Force Platform
• Communicate noted issues to Customers through CORE Email

Technical Skills Required

• Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes
• Working knowledge and mechanical skill set including the use of hand tools, measuring tools.
• Knowledge of products
• Ability to collaborate with different teams.
• Strong analytical skills

Soft Skills Required

• Strong written and verbal communication
• Experience with Microsoft Office Skills

Education Requirements

• High School Diploma, GED or Equivalent
• 1-3+ yrs. working on machinery such as combustion engines, hydraulic systems, or pneumatic devices.
• 1-3+ yrs.