Associate Director

Associate Director of B.B.A. AdmissionSalary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas – the dynamic center of one of the nation's fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.About the Position: This role is an on-campus, in-person position. The Associate Director of B.B.A. Admission plays a key role in advancing the Cox School of Business's undergraduate enrollment goals through strategic recruitment, personalized communication, and high-touch engagement with prospective students and key influencers. This position leads critical outreach initiatives, manages application review, and supports the success of on-campus recruitment programs and prospective student communications. By delivering operational excellence and fostering meaningful relationships across campus and beyond, the Associate Director enhances the visibility, reputation, and impact of SMU Cox's B.B.A. program.Essential Functions:B.B.A. Recruitment: Participate in strategic recruitment and retention of BBA Scholars and Business Direct students. Develop recruitment relationships with prospective students and high school counselors through campus visits and individual communication. Own recruitment strategy implementation for assigned territories. Represent the program at recruiting events, including determining event content.B.B.A. Admission: Evaluate applications for first-year and external transfer applicants to the Cox BBA Program. This process includes reading applications, making decision recommendations, participating in the admission committee, and taking a lead role in committee discussions for assigned recruitment territories.Program Management: In conjunction with the Director of BBA Admission, plan and execute on-campus recruitment events, including making decisions on which targeted events to attend. The Associate Director will operate with limited oversight to plan content and manage campus partnerships to execute these events, frequently in conjunction with the Office of Undergraduate Admission.Office Management: Work with the Director to develop the strategy and implementation of the Cox communication continuum for prospective students. Assess and provide recommendations for programming, print, online, and in-person communication efforts.Operational Excellence: Ensure operational excellence in daily responsibilities and actively contribute to preserving and enhancing the reputation and brand of the Cox School of Business by providing exceptional service to prospective students and families, supporting seamless event execution, maintaining accurate and timely communication, and collaborating effectively with campus partners. Track the effectiveness of recruitment strategies and use this data to adjust strategies as needed. Ability to work evenings and weekends to support admission and recruitment events. This role requires frequent travel.Qualifications:Education and Experience: A Bachelor's degree is required, preferably in Business or Higher Education. A Master's degree is preferred. A minimum of five (5) years of work experience is required, with at least three (3) in admission and/or student service roles. Experience reviewing student admission applications is also required.Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills to effectively interact with students, alumni, staff, faculty, and prospective students. Must also demonstrate strong written communication skills. A strong customer service orientation is essential. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning, and time-management skills. Candidate must have a strong working knowledge of Microsoft Office Suite. Knowledge of PeopleSoft is preferred. Knowledge of the CRM system (i.e., Slate) desired.Physical and Environmental Demands: Bend, Reach above shoulders, Carry/lift 25 lbs., Handle objects (dexterity)EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.Primary Location: USA-TX-DallasJob: Student ServicesOrganization: Cox School of BusinessSchedule: RegularShift: StaffEmployee Status: Individual ContributorJob Type: Full-timeJob Level: Day JobTravel: Yes, 75 % of the Time