Senior Manager - Automation

Role Description

The Senior Manager – Automation – RCM is responsible for leading the implementation, execution, and optimization of automation solutions across the healthcare revenue cycle. This role partners closely with operational leaders, IT, analytics, compliance, and stakeholders to identify opportunities to improve efficiency, reduce manual work, enhance accuracy, strengthen controls, and improve financial outcomes.

This role serves as a technical and operational partner responsible for executing automation initiatives, managing implementation projects, supporting process improvement efforts, and ensuring automation solutions meet business requirements. This role focuses on automation delivery, stakeholder coordination, vendor collaboration, testing, deployment, and ongoing optimization across revenue cycle functions.

At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

The base pay estimate for this role is $89,000 - $151,300 annually. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance.

Qualifications

• Bachelor’s degree in business, healthcare administration, information systems, finance, operations, or a related field required; master’s degree (MBA, MHA, or related field) preferred.
• 5+ years of experience in healthcare revenue cycle operations, process improvement, automation, project management, or related functions.
• 3-5 years of experience leading automation projects, process improvement initiatives, or cross-functional implementations.
• Strong knowledge of healthcare revenue cycle functions, workflows, payer processes, and regulatory considerations.
• Experience implementing automation technologies and process improvement initiatives within complex healthcare environments.
• Demonstrated ability to support cross-functional initiatives and collaborate effectively with operational, technical, and business stakeholders.
• Strong analytical, project management, and problem-solving skills.
• Experience with healthcare platforms such as Epic, Cerner, Athenahealth, Meditech, or similar systems preferred.
• Experience with robotic process automation (RPA) tools such as UiPath, Automation Anywhere, Blue Prism, or similar platforms preferred.
• Lean Six Sigma, PMP, or related certifications preferred.
• Experience supporting AI-enabled workflow automation or process transformation initiative preferred.
• Familiarity with healthcare compliance requirements, including HIPAA and CMS regulations preferred.

Requirements

• Identifies automation opportunities across the revenue cycle, including patient access, coding, billing, claims management, payment posting, denials, collections, and reporting.
• Supports automation planning efforts by identifying and evaluating opportunities for process improvement across revenue cycle operations.
• Manages and executes automation project plans, timelines, deliverables, and implementation activities.
• Partners with operational stakeholders to prioritize automation initiatives based on business needs and operational impact.
• Tracks implementation milestones, risks, and outcomes to ensure successful project delivery.
• Leads end-to-end process analysis to identify inefficiencies, bottlenecks, rework, and operational risk areas.
• Standardizes workflows and operational practices to support scalable automation solutions.
• Supports continuous improvement initiatives through workflow analysis, automation opportunities, and process standardization efforts.
• Partners with operational leaders to redesign workflows that improve productivity, quality, turnaround time, and employee experience.
• Monitors, projects, and reports KPIs related to automation performance, operational efficiency, financial outcomes, and adoption.
• Manages implementation, testing, deployment, and optimization of automation technologies including AI and machine learning tools, workflow automation platforms, intelligent document processing, and revenue cycle technologies and system integrations.
• Collaborates with IT, data, analytics, and vendors to ensure successful solution design, testing, implementation, and support.
• Manages automation lifecycle management from business case development through stabilization and optimization.
• Ensures automation solutions align with compliance, security, audit, and regulatory standards.
• Builds strong partnerships across operations, finance, compliance, IT, analytics, and executive leadership by fostering a culture of innovation, operational excellence, and continuous improvement.
• Translates operational challenges into scalable automation solutions and actionable business requirements.
• Supports change management activities, training efforts, and user adoption initiatives related to automation implementations.
• Communicates project progress, risks, outcomes, and ROI to senior leadership and key stakeholders.
• Coordinates activities across operational teams, IT, vendors, and business stakeholders to support successful automation implementations.
• Provides mentorship, direction, and subject matter expertise on automation tools, workflows, and revenue cycle processes.
• Creates a collaborative, accountable, and solutions-oriented team environment.
• Supports knowledge sharing, documentation, and training efforts related to automation initiatives.

Benefits

• Eligible for an annual bonus based on company and individual performance.