Automotive Service Technician

Ford Certified TechnicianSerra Ford Farmington Hills is seeking a versatile and experienced Ford Certified Technician to join our fast-paced service department. The ideal candidate is a well-rounded automotive professional capable of performing a variety of general repairs across all vehicle systems. This is a great opportunity to join a top-performing service team with long-term growth potential and excellent benefits.BenefitsCompetitive compensation packages based on performance and sold maintenanceOpportunities for career growth and developmentMedical, dental, vision, 401K, and other benefits offeredSupportive team environmentPaid time offFamily owned and operatedEmployee discounts on services and vehiclesResponsibilitiesPerform general automotive repairs efficiently and accurately across engine, transmission, brakes, suspension, electrical, HVAC, steering, and other systemsTest-drive vehicles and diagnose issues using diagnostic tools and manufacturer service equipmentComplete work orders according to dealership and Ford service standardsCommunicate directly with Service Advisors to update customers on additional services and repair timelinesExecute warranty and standard repairs to manufacturer specificationsMaintain a clean, organized work area and ensure customer vehicles are returned in excellent conditionJob RequirementsMinimum of 2 years experience as a general automotive technician, specifically with Ford vehicles (preferred)Broad knowledge of all vehicle systems and ability to perform multiple types of repairsAbility to read and follow service manuals, instructions, and diagnostic informationStrong problem-solving, analytical, and communication skillsPositive attitude, team-oriented mindset, and strong work ethicValid driver's license and clean driving record requiredSkills / QualificationsAbility to identify and troubleshoot a wide range of vehicle issuesSkilled in general automotive repair, maintenance, and diagnosticsProficient with electronic diagnostic tools and repair equipmentFlexible, adaptable, and willing to learn new procedures and technologyAbout the CompanySerra Ford Farmington Hills is part of Serra Automotive, one of the nation's leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group's commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.Serra Ford Farmington Hills is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. Employees must provide proof of eligibility to work in the U.S. Employment may be contingent on successful background checks and drug screenings, and applicants may be entitled to a copy of their criminal history report. Compensation is competitive and based on experience; pay will be communicated at the time of offer. We comply with all workplace safety regulations, including MIOSHA, and provide reasonable accommodations to qualified individuals with disabilities. Employment is at-will. This role may require prolonged standing, lifting/moving objects, and driving company or customer vehicles with a valid license and satisfactory motor vehicle record. Employees are expected to act professionally, follow policies, and understand that job duties may change based on business needs.