Quality Manager

Location: Lexington, North Carolina, United States of America For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Automation’s impact on the railway industry is second only to the effects of digitalization. Combine them and the results are transformative! We work at the leading edge of this movement, applying our proven expertise in digitalization to rail infrastructure and automation. Our innovative solutions deliver greater safety, punctuality, reliability, and sustainability across the line, all while reducing costs for mass transit and freight transportation systems. We are continuously developing new answers for rail automation – often to questions that haven’t been asked yet. Join the growing team at our world‑class passenger railcar manufacturing facility in Lexington, NC! Siemens Mobility, Rolling Stock Division is the North American market leader in the production of passenger coaches, locomotives, and light rail vehicles. Quality Management (QM) Manager This role leads and integrates all quality activities within the manufacturing facility, ensuring end‑to‑end product and process quality from suppliers through manufacturing to customers. It provides comprehensive strategic and operational leadership for the Quality function, proactively driving continuous improvement, strengthening quality systems, and fostering a high‑performing quality culture. The QM Manager reports to the Director of Quality and partners closely with Operations, Engineering, Supply Chain, and Commercial teams to ensure consistent, compliant, and high‑performing quality processes. Work location: on‑site/in‑office at our Lexington, NC location. Responsibilities Oversee incoming, in‑process, and final inspection activities to ensure product conformity and maintain accountability and alignment across Supplier, Manufacturing, and Customer Quality functions. Manage nonconforming material, including containment, root cause analysis, and corrective and preventive actions (CAPA). Monitor, analyze and proactively drive improvement of key quality metrics (scrap, rework, customer complaints, audit findings), translating data into clear priorities and action plans, and report performance to leadership. Lead customer quality issues, including complaints and corrective action responses, ensuring timely and effective resolution. Evaluate and improve supplier quality performance in collaboration with Procurement and Supplier Quality teams, including performance reviews, audits, and escalation when required. Partner with Operations, Engineering, and Supply Chain to support new product introductions, process changes, and risk assessments, providing quality leadership and challenge as needed. Lead continuous improvement initiatives, identifying systemic risks and opportunities and implementing data‑driven solutions that deliver sustained improvements in process efficiency and product quality. Lead, mentor, and develop the quality team, effectively delegating responsibilities, building capability and ownership, and fostering a strong culture of compliance, accountability, and continuous improvement across the site. Basic Qualifications Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related field. 10+ years of progressive quality experience in a manufacturing environment with end‑to‑end responsibility. Proven people management and leadership experience, including successfully managing and developing teams and delegating effectively. Demonstrated ability to define and lead strategic quality initiatives that resulted in long‑term improvements within a manufacturing environment. Strong knowledge of Quality Management Systems and quality tools (8D, FMEA, FAI, PPAP, ISO 9001, audits). Excellent written and verbal communication skills, including experience presenting to senior leadership. Proactive, accountable leader with proven expertise in analytical problem‑solving, decision‑making, and project execution. Available to work on‑site, Monday through Friday. Legally authorized to work in the United States on a continual and permanent basis without company sponsorship. Preferred Qualifications Quality certifications such as Lean Six Sigma Black Belt, ASQ Certified Quality Manager (CQM), or Certified Quality Engineer (CQE). Proficiency in quality management systems (QMS platforms), including experience leveraging data analytics tools for continuous improvement. Proficient in gauge R&R studies, control plans, SPC methods, machining, assembly, gauging, and CPK analysis in manufacturing. Strong technical knowledge with measurement equipment such as CMM, OGP, optical comparators, and other precision inspection tools. Benefits & Salary Base salary range: $149,328 – $175,644 annually; target incentive of 15% of base salary. 11 paid holidays, 18 days of PTO. 401(k) – 6% company match. Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1. Tuition Reimbursement program. Other employee perks and discounts. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link or contact our AskHR team for support at View phone number on click.appcast.io. Siemens follows Pay Transparency laws. California residents have the right to receive additional notices about their personal information. To learn more, click here. Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. #J-18808-Ljbffr