Business Analyst

Job Title: Business Analyst


Location: Indianapolis, IN


Industry: Insurance


Job Description:
Theoris Services is assisting our client in their search for a Business Analyst to add to their growing team. Our client is seeking an individual who will support customer-facing digital applications. This person will work closely with application teams supporting online portals, mobile apps, quoting solutions, and other agent/customer-facing systems.
This is a great opportunity for someone who enjoys learning new technology and solving problems. The team is looking for someone curious, motivated, and comfortable supporting multiple applications in a fast-paced agile environment.


Responsibilities:

• Support and enhance multiple P&C digital applications including customer portals, mobile apps, and agent-facing systems
• Work across at least two applications initially, while building understanding of all applications supported by the team
• Partner with developers, product owners, and business stakeholders to gather requirements and help shape solutions
• Participate in agile ceremonies including sprint planning, backlog grooming, sprint reviews, and quarterly planning
• Provide functional application support (roughly 20-30% of the role). Analyze functional issues and help drive tickets through resolution. Investigate system-generated errors, understand business impact, and coordinate with development teams when technical changes are needed
• Develop strong knowledge of the applications and business processes so you can confidently answer "Can the system handle this?"
• Help identify gaps in application functionality and contribute ideas for improvements

Requirements:

• 2+ years of experience as a Business Analyst
• Experience working with customer facing web applications in enterprise environments
• Ability to manage and prioritize work across multiple applications and initiatives at a time
• Experience working in agile development environments
• Strong analytical and problem-solving skills
• Self-starter mentality with a strong desire to learn and take initiative

• Strong communication skills and ability to work cross-functionally with technical and business teams

Desired:

• Experience in insurance, especially Property & Casualty, is highly preferred
• Experience supporting digital products such as customer portals, quoting platforms, websites, or mobile applications is a strong plus

• BA or Product Owner certifications are nice to have

Best-In-Class-Benefits :
We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including:

• Robust Health Insurance
• 401(k) plan
• PTO
• Paid holidays

About Theoris:
Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.