Front Office Manager
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Front Office Manager
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Your Growth Path
Assistant General Manager – General Manager - Area General Manager
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
- Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
- Supervise all guest services department managers.
- Review correspondence from guests and incident logs and direct staff according to information obtained.
- Oversee all vendor and personnel contracts throughout the hotel.
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- Associate’s or Bachelor’s degree preferred.
- 2 to 5 years hospitality related experience.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Front Office Manager in Village, VA vacancy
- ...able to communicate effectively with members and patients. ~ Manage the flow of patients through the clinic in an organized manner... ...criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or...SuggestedWork at office
The Joint Chiropractic
Village, VA24 days ago - Boys & Girls Clubs of America is seeking a Guest Services Agent to be the face of our club, handling phones, directing visitors, and supporting a safe, welcoming environment for youth and staff. The role includes greeting guests, inputting attendance, maintaining directories...SuggestedNight shift
$20 per hour
...saying, “That’s not my job.” Key Responsibilities Welcome guests and provide warm, professional, and personalized hospitality Manage guest check-in, check-out, reservations, payments, and hotel systems Answer phones, texts, emails, and guest questions Assist...SuggestedHourly payFull timeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift- ...Northumberland Hwy Store Code: Store 01148 Front End (7218837) Food Lion has been... ...Responsible for assisting the Customer Service Manager and the Assistant Customer Service... ...when customers are present Ensure store office functions are completed accurately and on...SuggestedWork at officeFlexible hours
$5,000 per month
...you’re ready to work in a supportive, fulfilling environment where your expertise and empathy truly shine, apply today! Office Location: Williamsburg, VA Coverage area: Williamsburg Schedule: Full-Time How YOU will benefit: Build long-term...SuggestedFull timeWork at officeFlexible hours- Food Lion in Heathsville, VA is seeking a Front End Associate to provide fast, friendly service, greet customers by name when possible, and support cashier and service center operations in a busy store environment. Ideal candidates will have a high school diploma or equivalent...
- ...Paid time off Training & development ROLE DESCRIPTION: Joining Steve Sparkman - State Farm Agent as a Customer Service Manager - State Farm Agent Team Member means becoming an essential part of a growing and customer-focused insurance agency. Your initiative...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Manager. Be the first to apply!
