Manager, Data Center Critical Facilities - New York, NY

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.


A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary

Data Centers are mission-critical environments supporting global enterprises, financial systems, and public infrastructure-where uptime is non-negotiable.

As a Manager, Critical Facilities Engineering, you will lead the overall operations, maintenance strategy, and performance of critical infrastructure across the site. This includes full ownership of reliability, safety, compliance, and team leadership, ensuring operational excellence in a 24/7 environment.

This role combines technical depth, operational leadership, and strategic oversight, with responsibility for delivering high-availability outcomes across electrical, mechanical, and cooling systems.

Responsibilities

Site Operations & Infrastructure Leadership

Own the performance, availability, and reliability of all critical facility systems

Oversee preventive and corrective maintenance across: Electrical distribution systems, UPS, generators, ATS/STSCooling infrastructure (CRAC/CRAH, chillers)BMS / EPMS monitoring systems

Ensure rapid response to incidents, minimizing risk to uptime and customer impact

Act as the primary escalation point for critical events

Team Leadership & People Management

Lead, develop, and manage a team of supervisors, engineers, and technicians

Drive a culture of safety, accountability, and operational excellence

Oversee hiring, onboarding, performance management, and workforce planning

Build bench strength through coaching, training, and succession planning

Maintenance Strategy & Reliability Engineering

Define and execute maintenance strategy to optimize asset lifecycle and uptime

Leverage maintenance data, trends, and system health insights to improve reliability

Ensure adherence to maintenance standards and inspection quality across the team

Drive continuous improvement and standardization initiatives

Vendor & Project Oversight

Manage vendor relationships, contracts, and performance expectations

Oversee infrastructure upgrades, capacity expansions, and commissioning activities

Ensure execution aligns with approved MOPs, SOPs, and change management controls

Compliance, Risk & Safety

Ensure full compliance with Equinix policies, EHS standards, and regulatory requirements

Maintain site-level documentation including asset records, maintenance logs, and operating procedures


Lead audits, safety programs, and risk mitigation strategies

Operational Governance & Stakeholder Management

Partner with Data Center leadership, customers, and cross-functional teams

Provide reporting on site performance, incidents, and operational KPIs

Support customer installations and ensure infrastructure readiness

Additional Qualifications/Responsibilities

Qualifications

Required

8-12+ years of experience in critical facilities, data centers, or mission-critical infrastructure

Strong expertise in electrical and/or mechanical systems (UPS, generators, HVAC, power systems)

Proven experience managing teams and leaders (supervisors/engineers)

Experience leading operations in a 24/7, high-availability environment

Preferred

Bachelor's degree in Engineering or related field

Relevant certifications (e.g., CDCP, electrical/HVAC licenses)

Experience in large-scale data center or colocation environments

Familiarity with NY/NJ regulatory, safety, and compliance standards

Key Competencies

Strategic thinking with strong operational execution

Crisis leadership and decision-making under pressure

Strong stakeholder and customer management

Vendor and financial oversight

Continuous improvement and process optimization mindset

Working Conditions

24/7 mission-critical environment with on-call responsibilities

May require off-hours engagement during major incidents or maintenance events

The targeted pay range for this position in the following location is / locations are:

United States - NY9 New York City : 130,000 - 194,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.