Experienced Fire Alarm Service Technician
$35.29 - $48.32 per hourYDU JC Air Cond & Ref Inc.- Dubai
- # Lead Fire Service TechnicianApplylocations: Rocky Hill-Connecticut-United States of Americatime type: Full timeposted on: Posted Todayjob requisition id: WD30271233Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.**What would you do**This position is responsible for providing vision, leadership and direction for the fire service business in the local district office. Responsibilities include supervising fire/sprinkler/suppression service inspectors/technicians, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.In addition to supporting and overseeing inspections, the supervisor will be called upon to directly perform inspections themselves. This further highlights the dynamic nature of the position, which can involve a range of responsibilities beyond inspections and is subject to change without notice.**How you will do it*** Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), revenue and profitability.* Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service.* Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations.* Productivity Improvement: Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices.* Safety Compliance: Ensure that all employees comply with corporate safety programs. Responsible to ensure that* employee safety training is thorough, complete, and up to date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action.* Perform scheduled inspections.**What we look for****Required*** Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers.* Seven to ten years of documented experience in the Fire Alarm, Sprinkler, Suppression industry performing service and repair to Fire Alarm Sprinkler and Suppression systems.* High School Diploma or equivalent required.* Ability to work flexible hours including weekends to meet customer requirements. Valid Fire Alarm, Sprinkler, Suppression license.* Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices* Available for local/regional travel, which may include nights and weekends to accommodate customer's schedule.* Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.* Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers Obtain customer signature upon completed service call assignment.* Strong organizational skills, positive attitude, and ability to learn quickly.* Possess a valid driver’s license and driving record that meets company requirements.* Able to pass a pre-employment background and drug test.* Retain any licenses that are required by National, State and Local codes.**Preferred*** NICET Level II certificationHIRING HOURLY RANGE: $35.29 -48.32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
- J-18808-Ljbffr YDU JC Air Cond & Ref Inc.- Dubai
Vacancy posted 1 day ago
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