CCTV Surveillance Operator

This is a remote position.

We are seeking a CCTV Surveillance Operator to monitor live and recorded video feeds across our multiple client locations. The role involves identifying suspicious activities, ensuring compliance with security protocols and responding promptly to incidents.

Responsibilities include Monitoring multiple CCTV camera feeds in real-time across various client locations

Detect, assess and respond to suspicious or unusual activities

Report incidents immediately following company protocols

Maintain accurate logs of surveillance activities, incidents and observations

Review recorded footage for investigations or client requests

Escalate emergencies or critical events to supervisors or relevant authorities

Communicate clearly with team members and management regarding incidents

Ensure compliance with client-specific security procedures and guidelines

Conduct routine system checks to ensure cameras and monitoring tools are functioning properly

Maintain strict confidentiality of all monitored information and client data

Stay alert and focused during assigned shifts, including overnight or extended hours

Follow all operational procedures and adapt to updated security policies

Requirements

Strong attention to detail and observational skills

Good situational awareness and quick decision-making ability

Basic computer literacy and ability to learn surveillance software

Reliable high-speed internet connection

Access to a computer (minimum 8GB RAM recommended)

Ability to work flexible shifts, including nights and weekends

Strong written and verbal communication skills

Ability to work independently with minimal supervision

High level of integrity and confidentiality

Preferred:

Prior experience in CCTV monitoring or security-related roles

Familiarity with video surveillance systems

Benefits

Flexible remote work (work-from-home setup)

Paid training and on boarding support

Performance-based bonuses and incentives

Opportunities for career growth and internal promotion

Flexible shift options (including part-time and full-time roles)

Supportive remote work environment and team collaboration

Access to company-provided tools and surveillance systems

PTO

Recognition and rewards for high performance

Skill development and continuous learning opportunities