Client Experience Lead: Build a CX Team
ShipMonk
ShipMonk is seeking a Client Experience Manager based in Louisville, KY. This role focuses on leading a high-performing team dedicated to delivering exceptional client support while managing key service metrics. The ideal candidate will bring 3–5 years of management experience within customer-facing teams and a proven ability to improve satisfaction metrics. You'll work in a dynamic environment that values both operational excellence and team development, supporting our mission to provide top-tier service. #J-18808-Ljbffr
Vacancy posted 4 days ago
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