Lifestyle Assistant

Job Description

Job Description

Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve. Salary is based upon experience.

Unmatched Benefits & Perks:

• Tuition Reimbursement and Professional License Renewal Reimbursement

• Free CEUs

• 401k Plan

• Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)

• Flexible Scheduling

• Professional Career Growth

Join our team and grow with us!

Position Summary

The Customer Lifestyle Assistant assists the Director of Lifestyle to provide group and individual activities for the residents. Duties will involve personal contact with a varying resident population for the purpose of Customer Service and individual Lifestyle Assessment. Customer Lifestyle Assistant is expected to work a varied work schedule that may include some weekends, evenings, and holidays. Tasks also will involve record keeping, attention to the environment, use of supplies and equipment, and maintenance of storage areas.

EssentialDuties and Responsibilities

• Assist with activities as directed by the Director of Lifestyle and in accordance with each resident's plan of

Group:

• Be sure area to be used for activity is free

• Set areas up as needed for the type of activity planned

• Remind nursing staff of activities scheduled and residents who desire to participate

• Assist with transport of residents to the activity area

• Follow the instructions for the activity as directed

• Observe individual resident participation and responses during the activity

• Assist residents back to living areas at the conclusion of the activity

• Notify nursing of resident behaviors which may indicate medical problems

• Do record keeping or documentation tasks

Individual:

• Interact appropriately and effectively in one to one activities according to the resident's strengths and limitations

• Be aware of individual cognitive, emotional, and psychosocial impairments

• Keep records of sensory stimulation or other type of activity and resident's response

• Chaperone scheduled activities away from the facility grounds

• Help maintain a pleasant and cheerful nursing home environment

  • Help with putting up, taking down, and storing seasonal decorations

  • Help care for plants

  • Assist residents to display calendars, pictures, cards, or other mementos in their rooms

• Deliver and read mail as needed

• Assist with other tasks as directed by the Director of Lifestyle

  • Address, stamp, stuff, and mail the monthly calendars

  • File Photos regularly

  • Keep activity closets organized

• Participate in and promote staff participation in facility-wide special activities such as dress-up days and special observances

• Attend mandatory facility in-services

• Attend lifestyle department in-services or workshops as directed by the Director of Lifestyle

• Continue the lifestyle program in the absence of the Director of Lifestyle

Competencies

• Provides valuable input towards creating new events for the customers

• Able to carry out scheduled events in the absence of the scheduled facilitator

• Works a flexible schedule based on scheduled activity times/demands

• Is a liaison to families to represent the Lifestyle program

• Continually uses positive energy to encourage participation in activities

• Provides enthusiastic teamwork to support all activity functions

• Manages timeliness of activities (i.e. start and stop time)

• Lead discussion groups based on customer’s interests

• Creates relationships to maximize teamwork effort and promote Lifestyle activities

PureHealthCulture

PureHealth is a high performance environment propelled by collaboration through our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage in our complex and dynamic organization by adding value and support to fellow team members.

Work Environment

This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility’s no-smoking policy.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 60 pounds.

Position Type and Expected Hours of Work

This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

HIPAA

Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks.

Reports all suspected violation of company’s HIPAA policies or procedures to facility

Knowledge, Skills and Abilities

• Able to work independently and follow scheduled plans

• Respect for the rights of the residents including the right to privacy and the right to make choices

• Ability to communicate effectively with internal and external customers at all levels of the organization

• Proficient computer and Microsoft Application Must have an ability to learn new systems

• Ability to work with a culturally diverse population

• Must have positive communication skills and demonstrated adequate maturity and patience

• Proficient in the English Excellent communication (verbal and written), customer service and interpersonal skills

• Must have strong organizational skills with attention to detail

• Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions

• Ability to maintain a calm, professional demeanor under pressure

Required Education/Experience

• High School Diploma or Equivalent

• A minimum of one (1) year experience in a customer service role

Required License/Certification

• Valid Texas Driver License

• Current CPR Certification

Preferred Education/Experience

• College/University Degree in Arts, Healthcare Management, Business or a related field

• A minimum of three (3) years’ experience in a customer service role