Bartenders

Bartell Hotels Bartender Position

To maximize customer satisfaction by providing quality beverage service

Responsibilities

• Provides quality food and beverage service to customers
• Approaches customers promptly suggesting a cocktail/wine or non-alcoholic beverages and recommending promotional items
• Uses approved suggestive selling techniques to upsell to premium products
• Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
• Maintains a thorough knowledge of beverage recipes and mixing procedures
• Mixes drinks for hotel service staff
• Understands and follows all state laws and guidelines for beverage service
• Maintains proper bar cleanliness
• Ensures that all beverages are served according to specifications
• Stocks and orders all supplies and glassware
• Displays beverage selection in an attractive manner
• Demonstrates the ability to resolve simple customer complaints
• Handles difficult situations effectively

Other duties may be assigned as needed

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, and lift and/or move up to 50 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate to loud