Pet Groomer Trainee

PetSmart does Anything for Pets– JOIN OUR TEAM! Pet Groomer Trainee About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Paid Weekly Health & Wellness Benefits* 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This position is also responsible for upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending of solutions for pet parents, and pet safety standards. Pet Stylist in Training role is obtained once the associate has successfully completed the PetSmart Grooming Academy. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: While under supervision, performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures. Develop and display safe technical skills that will meet or exceed the company's minimum expectations. Recommends additional health and wellness solutions with Pet Parents based on pet’s needs. Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register. Greets pet parents, answers their questions, and assists with making reservations in the salon. Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered. Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking. Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics. Recommends, informs, and sells merchandise and services. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Assists and works in other departments as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications Successful completion of PetSmart’s Salon Academy training and safety certification program. Prior grooming experience preferred; may be asked to complete a technical exam. Proficiency in computer applications. #J-18808-Ljbffr