Post-Closing Specialist

Overview

Pulls Daily outstanding reports from all Investor and vendor sites. Obtains and provides missing or additional documents, post purchase of loans, as required by Investors. Performs regular follow-ups of requested documents, ensuring Investor due dates are met, on all loans with deficiencies in assigned pipeline.

• MERS process daily registration, monthly reconciliation, and annual reporting
• Obtain outstanding trailing docs requesting final title policies, security instruments, and coordinate any corrections needed
• Sub-servicer loan boarding and providing missing items or corrections as requested

PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products, based on benefits eligibility, elections, and employee premiums. Upon hire, you will be eligible to enroll in all our company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month. After completing 60 days, you will be eligible to enroll in our 401(k) program on the first of the following month. Additionally, eligible employees may apply for job openings through PRMG’s Internal and External Job Portal to request a transfer to a different department or position.

The duties for Investor Follow Up include, but are not limited to, those described below.

Responsibilities

• Handles telephone calls and email communications from both internal and external customers for clearance of specific post-closing and post-purchase issues as directed by manager.
• Liaises with originating PRMG Branch Personnel, Title/Escrow/Closing Agents concerning follow-up of post-closing documentation needed to successfully sell loan to Investors.
• Coordinates and communicates with internal departments in obtaining documents to clear/cure presented issues by Investors.
• Maintains accurate and current information on status of loan files for clearance of deficiencies.
• Reviews completed work and monitors quality on a regular basis.
• Ensures that good business practices are promoted in a courteous, effective, efficient and timely manner.

Qualifications

• 2 Years of Mortgage Industry experience.
• Jr. Underwriting or Loan Processing experience preferred.
• Excellent written and verbal communication skills.
• Technologically proficient in MS Windows software.
• High school diploma or equivalent

Min

Max